Shift Lead, Car Wash — Flexible Hours + Commission

ICON Car Wash; Nashville (TN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free car washes

Commission on memberships

Flexible scheduling

Job summary

ICON Car Wash in Madison, TN is seeking a Shift Lead to oversee daily operations on a fast-paced team. The role focuses on coaching staff, maintaining service quality, and delivering a standout customer experience on each shift.

Flexible scheduling is offered with both full-time and part-time options. Roles include opportunities to earn commission on memberships and premium services, plus complimentary car washes for team members.

Qualifications

• Strong leadership, communication, and interpersonal skills.
• Customer-focused mindset with the ability to resolve issues professionally and efficiently.
• Detail-oriented with the ability to manage operations and transactions accurately.

Responsibilities

• Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards
• Supervise, assign tasks, and provide coaching to team members
• Deliver excellent customer service by addressing questions, concerns, and resolving issues
• Promote and upsell memberships and premium services
• Monitor equipment and wash processes; report or address issues as needed
• Maintain a clean, safe, and organized facility
• Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs

Skills

Leadership

Customer service

Communication

Job description

ICON Car Wash in Madison, TN is seeking a Shift Lead to oversee daily operations on a fast-paced team. The role focuses on coaching staff, maintaining service quality, and delivering a standout customer experience on each shift.

Flexible scheduling is offered with both full-time and part-time options. Roles include opportunities to earn commission on memberships and premium services, plus complimentary car washes for team members.