Shift Lead - Car Wash (Flexible Hours & Bonuses)

ICON Car Wash

Tennessee

On-site

USD 21,000 - 23,000

Full time

8 days ago

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Benefits offered by this job

Flexible scheduling

Part-time and full-time

Free car washes

Commission on memberships

Job summary

ICON Car Wash in Madison, TN is seeking a Shift Lead to supervise daily operations during their assigned shift and support team performance. The role emphasizes efficient service, high-quality standards, and delivering an excellent customer experience in a fast-paced, team-oriented environment.

The ideal candidate demonstrates strong leadership, communication, and a customer-focused mindset, with the ability to coach staff, upsell memberships, monitor wash processes, and maintain a clean, safe

Qualifications

Strong leadership, communication, and interpersonal skills; prior leadership or supervisory experience preferred.
Customer-focused mindset with the ability to resolve issues professionally and efficiently.
Ability to work in a fast-paced, team-oriented environment while maintaining high service standards.
Detail-oriented with the ability to manage operations and transactions accurately.

Responsibilities

Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards
Supervise, assign tasks, and provide coaching to team members
Deliver excellent customer service by addressing questions, concerns, and resolving issues
Promote and upsell memberships and premium services
Monitor equipment and wash processes; report or address issues as needed
Maintain a clean, safe, and organized facility
Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs