Shift Lead-Cafes

Universities of Wisconsin; Stevens Point (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

University of Wisconsin-Stevens Point is seeking a Shift Lead-Cafes to oversee the Homegrown Café and Common Ground Café, guiding student staff and ensuring smooth daily operations. You will train team members, manage station setup and closing procedures, and maintain food safety and inventory while delivering excellent customer service in a fast-paced campus environment.

Qualifications include leadership, strong communication, and the ability to work at least 15 hours per week; you'll

Qualifications

• Minimum 15 hours per week availability.
• Demonstrated leadership, interpersonal and communication skills.

Responsibilities

• Lead and train student staff in stations, setup, closing procedures, and inventory logs.
• Ability to run café stations in the absence of full-time staff.
• Know the menu options and explain ingredients for dietary concerns.
• Enhance station operations through communication and updates to management.
• Use safety equipment and procedures to perform duties.
• Set up service area and stock with food.
• Maintain equipment in sanitary condition per regulations.
• Ensure safe storage of service and leftover food.
• End-of-shift prep area clean and ready for next shift.
• Report sanitary and safety hazards to Management Team.
• Attend mandatory staff meetings.
• Complete University Dining Orientation Canvas courses and mandatory trainings.
• Abide by the University Dining Student Employment Handbook.

Skills

Leadership

Interpersonal skills

Oral communication

Active listening

Safety awareness

Job description

Position Title:

Shift Lead-Cafes

Job Category:

Student Hourly

Job Profile:

Student Help

Job Summary:

Accountability

Reports to the University Dining Assistant Manager – Homegrown Café and Common Ground Café, the unit Student Manager, and the Floor Manager, with daily tasks assigned by the Floor Managers and full-time Barista.

Responsibilities:

The Shift Lead will be responsible for the smooth operation of the Café by training staff and having the proper amount of food and beverage items available to provide uninterrupted service.

Specific Duties:

• Lead and train student staff in specific tasks related to the stations and unit in which your work: customer service, station set-up and closing procedures, food service equipment usage and meeting beverage standards, with food inventory, production sheets, and storage logs properly filled out.

• Ability to run café stations in the absence of full-time staff.

• Know the menu options and be able to explain the major ingredients to attend to dietary concerns of patrons.

• Work to enhance station operations through frequent communication, updates, suggestions to the management staff.

• Use safety equipment, supplies, and procedures to perform job duties.

• Set up service area and stock with appropriate amount of food.

• Maintain equipment in an orderly and sanitary manner and in conformance with local, state, federal rules, and regulations.

• Ensure that both service and leftover food are stored in a safe and sanitary condition.

• At end of shifts, ensure that prep area is clean with dirty pans and utensils sent for cleaning and entire area prepped for next shift.

• Report sanitary and safety hazards and the need for repairs to Management Team.

• Attending mandatory staff meetings.

• Complete University Dining Orientation Canvas course and all Mandatory Trainings (Mandated Reporter and Information Security courses found on the My UW website) before the employee’s first shift with University Dining.

• Being held accountable and abide to the policies outlined in the University Dining Student Employment Handbook.

• Other duties as assigned by Management Team.

Qualifications:

• Must be able to work a minimum of 15 hours per week.

• Demonstrated leadership abilities, good interpersonal skills, strong oral communications skills, and active listening skills.

Key Job Responsibilities:

Special Notes:

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and affirmative action at 715-346-2606 or [e-mail].

The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx.

The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.