Floor Manager - Lower DeBot Marketplace

Universities of Wisconsin; Stevens Point (WI); On-site; USD 15,000 - 22,000; Part time

Job summary

Universities of Wisconsin Stevens Point is hiring a Floor Manager for the Lower DeBot Marketplace. This student hourly role supports dining operations, trains new student employees in cashiering, service, and food preparation, and reports to the Dining Assistant Manager and Executive Chef.

You must work at least 16 hours per week, demonstrate leadership, and pass required trainings and background checks. Weekend shifts are required; base wage is $13.50/hour.

Qualifications

• Must work a minimum of 16 hours per week.
• Demonstrated leadership abilities, good interpersonal skills, strong oral communications and active listening.
• Functional knowledge of how to use kitchen utensils and equipment; learn food service and sanitation skills.
• Ability to lift pans weighing up to 40 lb and up to 60 lb when stocking and gathering products.
• Stand and walk on hard floors for extended periods.
• Enrolled as a part-time student (≥6 undergrad or ≥5 graduate credits) in good academic standing.
• Must pass a criminal background check.
• Must pass UWSP mandatory trainings and department-specific trainings.
• Eight-week probationary period with performance evaluation.

Responsibilities

• Lead and train Shift Leads and student employees in duties related to cash handling, customer service, stocking and station setup.
• Regulate day-to-day unit operations in conjunction with supervisors and chefs.
• Ability to run unit operations in the absence of full-time staff.
• Maintain knowledge of the unit and serving stations.
• Frequent communication with Shift Leads and staff to relay updates and concerns.
• Use safety equipment, supplies, and procedures to perform duties.
• Attend mandatory staff meetings.
• Complete required trainings and participate in onboarding.
• Perform other duties as assigned by Management Team.

Skills

leadership abilities

customer service

communication skills

interpersonal skills

work ethic

Education

Part-time student status

Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students

Position Title:

Floor Manager - Lower DeBot Marketplace

Job Category:

Student Hourly

Job Profile:

Student Help

Job Summary:

Accepting work-study and regular pay applicants.

Reports to the University Dining Assistant Manager – Lower DeBot Marketplace and daily tasks assigned by the Student Manager and Executive Chef/Sous Chefs.

Responsibilities

The Floor Manager will be responsible for the smooth operation of the Lower DeBot Marketplace. In addition, they need to be able to perform, along with train new student employees in the duties associated with all position within their location (i.e., Cashier, Front of House Associate, Production Associate, Sanitization Specialist/Ware Washer, Shift Lead.) Regular communication with each of these areas under their management is expected to pass on frequent updates, resolve concerns/issues, and praise outstanding employees. Weekend shifts will be required.

Specific Duties

• Lead and train Shift Leads and student employees in tasks related to duties and tasks they were hired: cash handling, customer service, stocking and replenishing supplies, station set-up and maintenance, opening and closing procedures, food service utensil and equipment usage, proper and attractive food plating, food handling and food safety, portion control, recording food inventory and storage logs. Willingness to perform these duties and tasks as needed.

• Regulate day-today operations of unit in conjunction with Assistant Manager, Executive Chef, and Sous Chef.

• Ability to run unit operations in the absence of full-time staff.

• Full knowledge and comprehension of the unit.

• General knowledge of all serving stations and service model.

• Frequent communication with Shift Leads, and full-time staff to learn of updates, suggestions, concerns, etc.

• Use safety equipment, supplies, and procedures to perform job duties.

• Report sanitary and safety hazards and the need for repairs to Management Team.

• Attending mandatory staff meetings.

• Complete University Dining Orientation Canvas course, Cashier/Frontline Employee PCI (credit card) Canvas course, and all Mandatory Trainings (Mandated Reporter and Information Security courses found on the My UW website).

• Being held accountable and abiding to the policies outlined in the University Dining Student Employment Handbook.

• Other duties as assigned by Management Team.

Qualifications

• Must be able to work a minimum of 16 hours per week.

• Demonstrated leadership abilities, good interpersonal skills, strong oral communications skills, and active listening skills.

• Functional knowledge of how to use kitchen utensils and equipment. Ability to learn and display required job skills in food service, and sanitation. Must be able to work with speed and efficiency following proper safety and sanitation guidelines.

• Ability to lift pans, weighing up to 40#, between production area and carts.

• Ability to bend, stoop, twist and lift weighing up to 60# when storing, stocking, and gathering prepared products and/or inventory items.

• Ability to stand and walk on hard floors for extended hours.

• All applicants must be at least a part-time student (enrolled in at least 6 undergraduate or 5 graduate credits) and be in good academic standing (cumulative and semester GPAs of 2.0 or higher).

• Applicants must pass a criminal background check (only criminal activity directly pertaining to the position description will be evaluated.)

• Successful applicants must pass all UWSP mandatory trainings along with department specific (food handling) trainings as part of their employment onboarding.

• Upon the completion of the eight-week probationary period, the staff supervisor will conduct a performance evaluation with results impacting the students’ future employment status.

Learning Outcomes

Although your job in University Dining may not be directly related to your future profession, the skills you learn here are transferable and will help you within any career path while also giving you valuable work experience to strengthen your resume. As a result of their involvement in the University Dining student employment program, student employees will gain experience in:

Job Knowledge

• Personal Development

• Responsibility/Task Completion

• Customer Service

• Community Engagement

• Inclusivity at Work

• Work Practices

• Judgement/Problem Solving

• Success Attribute

Base Wage

$13.50/hour

Key Job Responsibilities:

Special Notes:

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or [e-mail].

The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx

The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.