Shift Lead: Build High-Performance Restaurant Team

Shake Shack; Bridgewater (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Health Insurance and benefits

401(k) plan with company match

Paid Time Off

Paid Parental Leave

Career development opportunities

Shake Shack Meal Discounts

Commuter Benefits

Employee Resource Groups

Job summary

Shake Shack in Massachusetts is seeking a restaurant leadership role to oversee shift operations, ensuring safety, cleanliness, quality and speed while directing a team of hourly Team Members.

You will help build a high performing team with opportunities for growth, mentoring, and hands‑on training in a fast-paced hospitality environment. Starting hourly rate is listed and benefits are available.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective written and verbal communication.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• Assist with operational support functions (e.g. Purchasing, Receiving, Inventory).
• Participate in applicant interviews and assist with employee relations.

Skills

Restaurant leadership

Food safety

Problem solving

Communication

Job description

Shake Shack in Massachusetts is seeking a restaurant leadership role to oversee shift operations, ensuring safety, cleanliness, quality and speed while directing a team of hourly Team Members.

You will help build a high performing team with opportunities for growth, mentoring, and hands‑on training in a fast-paced hospitality environment. Starting hourly rate is listed and benefits are available.