Shift Lead

Nothing Bundt Cakes - Paramus; Paramus (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid time off

Training & development

Casual dress

Cake discounts

Job summary

Nothing Bundt Cakes - Paramus is looking for a Shift Leader who will lead the team and ensure that guests leave with a smile. As a Shift Leader, you’ll manage the bakery during busy times, coach team members, and provide exceptional guest service. Your leadership will play a key role in creating a joyful atmosphere.

The job offers benefits like flexible schedules, cake discounts, and opportunities for career growth. Join us and be part of a team that appreciates your efforts and brings joy to our community!

Qualifications

• Prior leadership or customer service experience is required.
• Ability to make decisions and represent the bakery when management isn’t present.

Responsibilities

• Lead the team during busy moments in the bakery.
• Ensure every guest feels welcomed and valued.
• Coach Joy Creators to deliver outstanding service.
• Handle guest concerns professionally.
• Maintain accurate orders and organization.
• Communicate effectively with management.

Skills

Customer service experience

Leadership skills

Problem-solving

Job description

Benefits

• Employee discounts
• Flexible schedule
• Paid time off
• Training & development

Shift Leader — Lead the Joy!

At Nothing Bundt Cakes, our Joy Creators make the magic happen — and our Shift Leaders keep the magic running smoothly.

As a Shift Leader, you’re the go-to person when the bakery is buzzing. You lead the team, solve problems, keep the vibe positive, and make sure every guest leaves smiling (and probably posting about it).

You’ll coach Joy Creators, keep operations on track, and step in whenever a guest needs extra care. You’re part leader, part organizer, part cake-hero — and 100% reliable.

You don’t just work the shift… you run the celebration.

What you’ll be doing

• Leading the team through busy bakery moments
• Making sure every guest feels welcomed and taken care of
• Coaching Joy Creators and setting the tone for great service
• Handling guest concerns with professionalism and kindness
• Keeping orders accurate and the bakery organized
• Communicating with management and keeping things on track

This role requires prior leadership or customer service experience — you’ll be trusted to make decisions and represent the bakery when management isn’t present.

But it gets even better

• We close early so you can enjoy your evenings
• Flexible schedules that actually work with your life
• Casual dress — yes, sneakers encouraged
• Cake discounts (very important perk)
• A team that celebrates wins together
• Leadership experience that builds your resume
• Training and support so you can grow your career
• You’ll be part of a business that brings joy to the community every day

This job is fun — but it also matters. You help create the atmosphere guests remember.

Apply now. Lead the joy.