Nothing Bundt Cakes Full Time Shift Lead

Nothing Bundt Cakes; Greenville (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Cake discounts

Job summary

Nothing Bundt Cakes in Baton Rouge is looking for a Shift Leader to oversee daily operations and ensure outstanding customer service. As a Shift Leader, you will lead the team through busy periods, coach Team Members, and address guest concerns with professionalism. The role offers benefits such as 401(k) matching, employee discounts, and opportunities for advancement. Ideal candidates should have prior leadership or customer service experience and flexible availability up to 40 hours per week.

Qualifications

• Prior leadership or customer service experience required.
• Ability to make decisions and represent the bakery.
• Flexible availability up to 40 hours per week.

Responsibilities

• Lead the team during busy bakery moments.
• Ensure guests feel welcomed and taken care of.
• Coach Team Members for great service.
• Handle guest concerns with professionalism.
• Keep orders accurate and the bakery organized.
• Communicate with management effectively.

Skills

Leadership

Customer service experience

Communication

Problem solving

Job description

Benefits

• 401(k) matching
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

At Nothing Bundt Cakes, our Joy Creators make the magic happen — and our Shift Leaders keep the magic running smoothly.

As a Shift Leader, you’re the go-to person when the bakery is buzzing. You lead the team, solve problems, keep the vibe positive, and make sure every guest leaves smiling (and probably posting about it).

You’ll coach Team Members, keep operations on track, and step in whenever a guest needs extra care. You’re part leader, part organizer, part cake-hero — and 100% reliable.

You don’t just work the shift… you run the celebration.

What you’ll be doing

• Leading the team through busy bakery moments
• Making sure every guest feels welcomed and taken care of from a service and production perspective
• Coaching Team Members and setting the tone for great service
• Handling guest concerns with professionalism and kindness
• Keeping orders accurate and the bakery organized
• Communicating with management and keeping things on track
• Supporting the team with flexible availability up to 40 hours per week

This role requires prior leadership or customer service experience — you’ll be trusted to make decisions and represent the bakery when management isn’t present.

But it gets even better:

• We close early so you can enjoy your evenings
• Casual dress — yes, sneakers encouraged
• Cake discounts (very important perk)
• A team that celebrates wins together
• Leadership experience that builds your resume
• Training and support so you can grow your career
• You’ll be part of a business that brings joy to the community every day

This job is fun — but it also matters. You help create the atmosphere guests remember.