Shift Lead

TSMG Holding; New York (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Terry Soot Management Group (TSMG) is seeking a Shift Lead in New York to organize shift schedules, monitor attendance, and assign duties to operators and depot staff. The role focuses on achieving efficient operations and maintaining staff coverage.

Qualifications include a high school diploma or GED, with a bachelor’s degree preferred, plus 1+ year in a similar role. The position offers on-site work and a collaborative environment within a growing field data collection company.

Qualifications

• High School Diploma or GED; Bachelor’s Degree preferred.
• 1+ years in a similar role.

Responsibilities

• Organizing shift schedules for production staff - vehicle operators, depot specialists
• Monitoring attendance, shrinkage and managing time offs
• Assigning duties to specific staff based on role and skills
• Coordinating schedules with staff and assisting with tasks as necessary
• Covering for absences and shortfalls in staffing
• Inspect equipment and communicate maintenance needs to deport
• Foster and maintain a positive work environment

Skills

Schedule software

Decision making

Communication skills

Flexible scheduling

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Company Description

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.

Company Description

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.

We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

Role Overview

The Shift Lead is responsible for organizing shift schedules, ensuring shift adherence, tracking operator attendance, ensuring availability of staff and assigning missions to operators with a view to achieving efficient & effective operations.

Eligibility

• High School Diploma or GED; Bachelor’s Degree from an accredited university preferred
• 1 or more years in a similar role

Key responsibilities

• Organizing shift schedules for production staff - vehicle operators, depot specialists
• Monitoring attendance, shrinkage and managing time offs
• Assigning duties to specific staff based on role and skills
• Coordinating schedules with staff and assisting with tasks as necessary
• Covering for absences and shortfalls in staffing
• Inspect equipment and communicate the need for repairs or replacements to deport
• Foster and maintain a positive work environment

Necessary skills

• Ability to use a computer to generate schedules
• Ability to make fast decisions and problem-solving skills
• Good written and oral communication skills
• Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed

We would be happy to get to know you and your skills better and see how we can support each other's growth.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but not replace human judgment. Final hiring decisions are ultimately made by humans.