Shift Lead

Nothing Bundt Cakes; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Job summary

Nothing Bundt Cakes is seeking a Shift Leader to work with the Assistant Manager and General Manager to create high-quality cakes and a welcoming guest experience.

You will help lead the team, drive sales, and ensure daily operations meet NbC standards. The role offers potential for promotion within a growing brand and requires flexibility across shifts.

Qualifications

• Demonstrated experience delivering a superior guest experience.
• Ability to coach teammates and lead in a fast-paced environment.
• Strong interpersonal skills and a drive for team success.

Responsibilities

• Lead and supervise front-line team to ensure quality guest experience.
• Coach and train staff; direct work of team members and monitor productivity.
• Ensure bakery operations comply with NbC standards and brand requirements.

Skills

Guest service

Leadership

Coaching

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Manager, General Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Benefits:

• Employee discounts
• Opportunity for advancement

Here are some others:

We have great operating hours

Cake discounts. Yummm!

This job is fun. It’s literally a piece of cake!

This is a great place to make new friends!

We love to celebrate and bring joy to the community.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy