Shift Lead

Crumbl Cookies; Metairie (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Crumbl Cookies in Metairie, LA is hiring a Shift Lead(er) to join the team and support management in daily operations.

The role involves supervising staff, ensuring safety and quality, and delivering excellent customer service while handling catering orders and training new employees.

Responsibilities

• Giving instructions or orders to employees when needed.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines and ensure quality.
• Ensure great customer service at all levels.
• Editing DoorDash orders.
• DoorDash customer service issues
• Mentoring & assist in the training of new employees
• Supporting management in any needed aspect
• Trained up on how to return product when necessary
• Fulfill and take catering orders, including call ahead orders

Job description

Crumbl Cookies is hiring immediately for an Shift Lead(er) to join their team!

An Shift Lead is someone that provides support to the management team in any way they need.

Shift Lead Responsibilities:

• Giving instructions or orders to employees when needed.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines and ensure quality.
• Ensure great customer service at all levels.
• Editing DoorDash orders.
• DoorDash customer service issues
• Mentoring & assist in the training of new employees
• Supporting management in any needed aspect
• Trained up on how to return product when necessary
• Fulfill and take catering orders, including call ahead orders