Shift Lead

S&G Stores; Maumee (OH); On-site; USD 34,440,000 - 49,593,600; Full time

Job summary

S&G Stores seeks a reliable Shift Lead in Maumee, Ohio to support the Store Manager and help run daily operations efficiently. You will supervise team members, uphold policies, and ensure a welcoming shopping experience while safeguarding assets and aiding sales growth.

Responsibilities include leading customer service, maintaining store cleanliness, handling cash transactions with integrity, and coordinating with management on merchandising and safety procedures.

Qualifications

• Retail or customer service experience required.
• Able to lift up to 50 pounds occasionally.
• Able to stand for an entire shift.
• Able to perform physical tasks such as climbing, squatting, kneeling, pushing and pulling.
• Available to work varied shifts including weekends and holidays.

Responsibilities

• Provides excellent customer service leadership.
• Ensures that all company policies are being followed.
• Promotes and maintains a clean and organized store appearance inside and out.
• Can handle cash and card-based transactions with efficiency and integrity.
• Responds quickly to emergencies for safety and security of customers and employees.
• Ensures merchandising programs and sign placement are executed properly.
• Monitors store activities to ensure proper transactions.
• Rotates foodservice products to keep them fresh.

Skills

Retail experience

Customer service

Cash handling

Tools

POS system

Job description

Summary

A Shift Lead at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controls.

Responsibilities

• Provides excellent customer service leadership
• Ensures that all company policies are being followed
• Promotes and maintains a clean and organized store appearance inside and out
• Can handle cash and card‑based transactions with efficiency and integrity
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan‑o‑gram integrity and appropriate sign placement
• Monitors store activities to ensure that transactions are taking place in the proper manner
• Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out‑of‑date products

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time, e.g. in the store, outside, and in the cooler.
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores