Shift Lead

Burrachos LLC; La Crosse (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Shift pay over $20/hr

Friday-Sunday premium

Free meals

Discounts

Flexible schedule

SERV Safe certificate paid

Job summary

Burrachos LLC in Wisconsin seeks a Shift Lead to support daily operations, guide team members, and ensure warm, attentive service. You’ll bridge frontline teamwork and leadership while keeping the kitchen and dining area running smoothly.

Ideal candidates bring at least 3 months of restaurant or customer service experience, strong communication, dependability, and a willingness to train peers. Valid driver's license is a plus; 18+ required.

Qualifications

• Excellent communication and dependable team player.
• Minimum age 18 and 3 months of restaurant/customer service experience.
• Ability to thrive in a fast-paced environment with a friendly demeanor.

Responsibilities

• Prepare food orders and assist with cooking as needed.
• Enter customer sales, process payments, and provide change.
• Maintain restaurant cleanliness and engage with customers.
• Lead and train team members to deliver excellent service.

Skills

Excellent communication

Dependability

Be at least 18

3 months restaurant experience

Fast-paced environment

Friendly attitude

Willing to train team

Valid driver’s license

Job description

Description

Who We Are:

Burrachos is a family-owned, fast-casual restaurant serving fresh, flavorful Mexican food with a side of hospitality. After 19 years of success built on strong teams, community support, and customer loyalty, our mission goes beyond great food. We're here to create positive connections, one dish at a time!

The Role:

We're looking for a Shift Lead who brings steady leadership, a positive attitude, and a real appreciation for good food. At Burrachos, we're grateful for the people who walk through our doors every day, and we rely on leaders who can support the team while keeping the energy upbeat and welcoming.

As a Shift Lead, you'll help keep daily operations running smoothly, encourage great service, and lend a hand wherever it’s needed. We see this role as the bridge between teamwork and leadership - someone who lifts others up and leads by example.

What A Day In The Life Looks Like:

• Prepare food orders
• Prep/cook food when needed
• Enter customer sales, accept payments, and provide change when needed
• Handle and resolve customer concerns with professionalism
• Maintain restaurant cleanliness
• Engage with customers
• Answer customer questions
• Lead and help train team members to deliver excellent customer service
• Assist with catering as needed, including taking phone orders, delivering, and working off-site at catering events

Current Open Shifts:

• Looking for open availability

What you'll bring to the team:

• Excellent communication
• Dependability
• Be at least 18 years old
• Have at least 3 months of experience working in a restaurant/ customer service
• Ability to work in a fast-paced environment
• Enthusiastic and friendly attitude
• Passion and willingness to train our great team
• Valid driver's license with a clean driving record

Benefits:

• Shift Lead: Base Pay + Tip Incentives currently averaging over $20.00/hour
• Shift Premium! Friday-Sunday
• FREE Food! You get a free meal with every shift worked
• Discounts! When you aren't working, you AND your guests get discounts on our fabulously fresh food
• Flexible Schedule! Helping you balance other important life commitments, such as family or school
• Will pay for SERV Safe Certificate

Burrachos is an Equal Opportunity Employer