Shift Lead

Moe's SouthWest Grill | Enterprise; Enterprise (AL); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Moe's SouthWest Grill | Enterprise in Enterprise, Alabama is seeking a dedicated Shift Leader to oversee daily operations and lead the team toward exceptional guest service in a fast-paced setting.

The role emphasizes supervising staff, training new hires, cash handling, and maintaining food quality and safety. You will work day, evening, and weekend shifts and help ensure a clean, welcoming dining room.

Qualifications

• Must have prior experience in a restaurant or quick service environment.
• Strong cash handling and attention to detail.

Responsibilities

• Supervise and coordinate staff during shifts.
• Assist in training and onboarding new employees.
• Manage cash handling and balancing registers.
• Oversee kitchen operations to maintain food quality.
• Ensure compliance with health and safety regulations.
• Handle guest inquiries and resolve issues.
• Perform line checks and internal audits.
• Ensure prep and cleanliness across areas before shift end.

Skills

Restaurant supervisor

Cash handling

Team leadership

Customer service

Job description

Job Summary:

We are seeking a dedicated and motivated Shift Leader to join our team in a fast-paced restaurant environment. The Shift Leader will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading the team to achieve operational excellence. This role is pivotal in maintaining a positive work atmosphere while meeting the needs of our guests.

Duties:

• Supervise and coordinate the activities of restaurant staff during shifts, ensuring adherence to company policies and procedures.
• Assist in training new employees, including conducting interviews and onboarding processes.
• Manage cash handling procedures, including balancing cash registers and processing transactions accurately.
• Maintain high standards of food quality and presentation by overseeing kitchen operations and culinary staff.
• Ensure compliance with health and safety regulations within the restaurant environment.
• Address customer inquiries and resolve any issues that may arise during shifts to ensure guest satisfaction.
• Line Check and Internal Audit
• Ensuring there is Prep in walk in cooler, Alto Shaam, Reach in cooler.
• Ensuring the team has completed the task as per the checklist and area.
• Communicating with the General Manager in regards to ordering.
• Willing to work in any area of Restaurant like Hot, Cold, Swing, Prep, Dishes, Lobby etc
• Ensuring the restaurant is cleaned properly and checked before the shift end so the cleanliness is maintained in all areas of restaurant.

Skills:

• Previous experience in a restaurant or quick service fast food environment is preferred
• Strong cash handling skills with attention to detail in financial transactions.
• Experience in an assistant manager or supervisory role is must.
• Knowledge of culinary practices and kitchen operations is beneficial.
• Excellent interpersonal and communication skills for effective team leadership and customer interaction.
• Ability to multitask in a fast-paced environment while maintaining a positive attitude.
• Strong problem-solving abilities to address challenges as they arise on the floor.

Job Types: Full-time, Part-time

Pay: $10.00 - $11.75 per hour

Expected hours: 24 - 34 per week - Willing to work weekends

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Weekend Shift

Work Location: In person