Shift Captain

MOD Pizza; York (York County); On-site; USD 15,058 - 21,447; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid vacation

Paid sick time

401(k) retirement

FREE pizza, salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Job summary

A popular pizza restaurant chain in York County seeks a Shift Supervisor to lead the Squad Crew in delivering exceptional pizzas and salads. The role involves modeling MOD values, coaching team members, and creating an engaging environment for customers. Candidates must have at least one year of experience in customer service or restaurant leadership. The position offers an hourly wage of $13.25 plus tips, along with several benefits including medical insurance, paid vacation, and free meals.

Qualifications

• Minimum of 1 year of customer service or restaurant leadership experience.
• Experience in leading, coaching, training, and motivating front line employees.
• Must be at least 18 years old.

Responsibilities

• Model MOD values and leadership effectively.
• Create a fun atmosphere for customers.
• Coach team members to maintain a positive shift vibe.
• Train Squad on operational tasks.
• Understand and apply all operational standards.
• Assist General Manager in community engagement.

Skills

Customer service skills

Leadership

Coaching and training

Strategic thinking

Calm under pressure

Job description

Compensation

Hourly wage $13.25 plus average tips $2.88, totaling $16.13.

Benefits

• Medical, dental and vision insurance
• Week of paid vacation
• Paid Sick Time
• 401(k) retirement
• FREE pizza, salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

Key Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Required Qualifications

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Must be at least 18 years old

MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact [e-mail].

This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD’s values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization.