Restaurant Shift Supervisor

MOD SUPER FAST PIZZA, LLC.; Allentown (Lehigh County); On-site; USD 19,968 - 28,440; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) retirement

Paid Sick Time

Week of paid vacation

FREE pizza, salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Job summary

MOD Super Fast Pizza, LLC is seeking a Shift Supervisor in Allentown, PA to lead our Restaurants Leadership team and deliver outstanding pizzas and salads. This position involves demonstrating excellent customer service and effective leadership while coaching the Squad Crew.

The ideal candidate should have a minimum of 1 year of customer service or restaurant leadership experience and be able to maintain a positive working environment. The role offers $17.57/hour combined from hourly wage and tips, as well as several benefits including health insurance and paid vacation.

Qualifications

• Minimum of 1 year of customer service or restaurant leadership.
• Experience successfully leading, coaching, training, and motivating front line employees.
• Ability to stay calm and focused in busy restaurant operations.

Responsibilities

• Direct the Squad Crew to deliver amazing pizzas and salads.
• Exemplify a service mindset through effective leadership.
• Coach Shift Supervisors to keep the energy high.

Skills

Customer service experience

Restaurant leadership

Coaching and training

Strategic thinking

Calm under pressure

Job description

Compensation: $17.57/hour when combining hourly wage of $14.75 and average tips of $2.82/hour earned at this location!

Benefits:

• Medical, dental and vision insurance
• Week of paid vacation
• Paid Sick Time
• 401(k) retirement
• FREE pizza, salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

Key Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Required Qualifications

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Must be at least 18 years old

MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact [e-mail].

This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD’s values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization.