Shift Captain

MOD Pizza; Puyallup (WA); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Sick Time

401(k) retirement

Free pizza, salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Job summary

A well-known fast-casual pizza restaurant in Puyallup is seeking a Shift Supervisor to lead the Squad Crew in delivering personalized pizzas and salads. This role includes coaching staff, maintaining a positive atmosphere, and exemplifying the company's values. The ideal candidate will have at least 1 year of previous leadership experience in customer service or a restaurant, and must be at least 18 years old. This position offers $18.50 per hour plus tips, along with various benefits such as medical insurance and employee discounts.

Qualifications

• Minimum of 1 year of customer service or restaurant leadership.
• Experience in leading, coaching, training, and motivating front line employees.
• Ability to stay calm and focused in busy restaurant operations.

Responsibilities

• Exemplify MOD values and create a service mindset through effective leadership.
• Help create a positive vibe that customers expect.
• Demonstrate knowledge of all Operational Standards and resources.

Skills

Customer service

Leadership

Coaching

Strategic thinking

Job description

Compensation

$18.50 per hour plus tips

Benefits

• Medical, dental and vision insurance eligibility based on hours worked
• Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
• Paid vacation of 5 days, accruing at 1.54 hours per period
• 401(k) retirement
• FREE pizza, salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

You will lead the making of pizzas for the veggie pioneers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience where pizza is personal, and everyone belongs. Over 70% of MOD Leaders are promoted internally. Our Squad helps each other get to where they are going.

Key Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership.
• Help create a MOD vibe that our customers expect.
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks.
• Demonstrate knowledge of all Operational Standards and resources.
• Partner with General Manager to engage the board community of our restaurant.

Required Qualifications

• Minimum of 1 year of customer service or restaurant leadership.
• Experience successfully leading, coaching, training, and motivating front line employees.
• Ability to think strategically and act tactically.
• Ability to stay calm and focused in busy restaurant operations.
• Must be at least 18 years old.

MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact [e-mail].