Sheriff's Community Services Officer II

County of Sacramento; Sacramento (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

County of Sacramento is seeking a Sheriff’s Community Services Officer II to enforce vehicle code and parking regulations in the unincorporated areas of the county, assist with special events and emergency traffic control, and prepare traffic and crime reports. Some roles may support a City served by the Sheriff’s Department.

The position requires knowledge of local streets, English language proficiency, and strong customer service skills to interact with diverse populations.

Qualifications

• High school graduate or GED.
• Either: 1) one year of full-time paid experience explaining rules and laws related to vehicle code and parking enforcement in the public sector.
• Or: 2) two years of full-time paid experience working directly with the public, including interpreting/clarifying rules, regulations, policies, or procedures, and handling complaints on a daily basis.

Responsibilities

• Enforce vehicle code and parking regulations in the unincorporated Sacramento County.
• Provide traffic control for special events or emergencies as needed.
• Create traffic and crime reports.
• May be assigned to a City to which law enforcement services are provided by the County Sheriff's Department.

Skills

Knowledge of major streets, highways,&

English usage & spelling

Customer service techniques

Clear verbal & written communication

Interpretation of laws & regulations

Observation & information gathering

Map reading

Education

High school diploma or GED

1 year experience in vehicle code/parking enforcement

2 years public-facing experience interpreting rules & handling complaints

Tools

California Driver License (Class C)

Job description

Sheriff's Community Services Officer II, under general supervision, performs non-hazardous vehicle code and parking regulation enforcement, special events or emergency traffic control, general traffic and parking control throughout the general unincorporated area of Sacramento County, and creates traffic and crime reports. Some positions may be assigned to a City to which law enforcement services are being provided by the Sacramento County Sheriff's Department.

Knowledge of

• Major streets, highways, districts, and points of interest in Sacramento County
• English usage, grammar, vocabulary, and spelling
• Customer service techniques for dealing with individuals from diverse backgrounds, often in difficult or confrontational situations

Ability to

• Communicate clearly and concisely, both verbally and in writing
• Interpret and apply applicable federal, state, and local laws, codes, and regulations
• Observe, assimilate, remember, and record pertinent facts and details
• Obtain complete information on reported issues and incidents
• Maintain courteous and cooperative behavior in adverse situations
• Read and use maps

Minimum Qualifications

Graduation from High school or satisfactory completion of an acceptable General Education Development (GED) Test; And:

Either: 1. one year of full-time paid experience explaining rules and laws related to vehicle code and parking enforcement in the public sector.

Or: 2. two years of full-time paid experience in a position working directly with the public, including interpreting/clarifying rules, regulations, policies, or procedures, and handling complaints on a daily basis.

Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

General Qualifications

Criminal History and Background Checks

The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors' Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

License Requirement

A valid California Driver License, Class C or higher, shall be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Training Requirement

Community Services Officer training conducted or recognized by the Sacramento County Sheriff's Department and a course of one-on-one field instruction with an approved training officer must be successfully completed within one year of appointment to the class.

Physical Requirements

• Stand, walk, and/or sit for long periods of time
• Move with sufficient agility in and out of vehicles; and around high traffic work areas
• Visually distinguish colors and picture resolution quality

Minimum Age Requirement

Be at least 18 years of age at time of appointment.

Working Conditions

• Work various locations and shifts to provide 24-7 coverage, including nights, weekends and holidays
• Work in extreme weather conditions for extended periods of time
• Wear and maintain a designated Sheriff's Department uniform.

Probationary Period for this classification is twelve (12) months.

County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street, Room 4667

Sacramento, CA 95814

Phone [phone]; 7-1-1 California Relay Service

Email [e-mail]

Inter-Office Mail Code: 09-4667

www.SacCountyJobs.net

• Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
• Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
• Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
• A resume may be included with your application, however it will not substitute for the information requested on the application.

Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change.

We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at [e-mail] or 916-874-7642, CA Relay 711. For more information, visit Reasonable Accommodation Requests - Job Applicant Instructions.