Human Services Social Worker Master's Degree including Special Skills Classes

County of Sacramento; Sacramento (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

County of Sacramento is seeking a Human Services Social Worker with a Master’s Degree to deliver direct public social services to clients facing complex issues. You will act as a program and casework consultant to staff and collaborate with multi-disciplinary teams to apply relevant laws and policies.

The role emphasizes crisis intervention, cultural awareness, and effective communication with diverse communities, with a focus on quality client outcomes.

Qualifications

• Master's degree in social work or related field required or in final MS/MA semester.
• Knowledge of public social services, ethics, and client advocacy.
• Ability to interview clients and coordinate with multi-disciplinary teams.

Responsibilities

• Provide direct public social services to clients dealing with complex problems.
• Serve as program and casework consultant to staff and other agencies.
• Apply laws, rules and procedures related to social services and public assistance.

Skills

Interviewing techniques

Crisis intervention

Office procedures

Public social services knowledge

Cultural awareness

English usage & writing

Education

Master's Degree in social work or related field

Enrollment in final MS/MA semester

Tools

Microsoft Office

Job description

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/28/26, 6/25/26, 7/23/26, 8/27/26, 9/24/26, 10/22/26, 11/25/26, 12/24/26

Under direction and with independent professional responsibility, Human Services Social Worker Master's Degree positions provide direct public social services to clients, dealing with complex individual and family problems, and acting as program and casework consultants to staff.

Knowledge Of

• Goals and objectives of public social services
• Available public and private community resources
• Awareness of cultural differences and implicit bias
• Socio-economic awareness of low income population
• Applicable laws, rules and regulations governing the field of public social services
• National Association of Social Workers Code of Ethics
• Interviewing techniques
• Office procedures, methods, and equipment including computers and applicable software applications such as Microsoft Office products, and other specialized applications related to area of assignment
• Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions)

• Social casework principles and practices including group work and community organization
• Social problems which call for the use of public and private community resources
• Socio-economic conditions and problems which affect the work of a public social service agency
• Principles, program provisions and requirements, and applicable procedures of criminal justice, victim-witness, multi-disciplinary review, and domestic violence systems and programs
• Crisis intervention and de-escalation techniques
• Research and analysis methods used in studies involving social services and public assistance programs
• Individual and group behavior and dynamics
• Medical, psychological and socioeconomic conditions and problems which affect the work of a public social service agency
• English usage, spelling, grammar, and punctuation

Ability To

• Communicate effectively with persons from a variety of social, cultural and economic backgrounds
• Work effectively with diverse communities and perspectives
• Act and present professionally when engaging clients, contractors, coworkers, and others in the course of work
• Work effectively as part of a multi-disciplinary team
• Interview effectively in a wide variety of circumstances
• Establish and maintain cooperative working relationships with clients, fellow employees, other agencies and the general public
• Maintain composure under stress
• Compile and integrate information to make a comprehensive assessment
• Communicate clearly and concisely, verbally and in writing
• Independently initiate and respond to correspondence
• Think critically, reason logically, understand and follow complex instructions and procedures
• Compile various records and information accurately
• Analyze situations accurately and adopt an effective course of action
• Read, analyze, interpret and apply complex regulatory material
• Read correspondence and reports and understand their meaning
• Organize work schedule, prioritize tasks and budget time
• Accept and use consultative supervision
• Maintain focus and a high volume of work amid interruptions
• Keep accurate and orderly records
• Compose routine business communications, reports and other written materials in a clear, concise, organized, and accurate manner
• Make arithmetical computations accurately and rapidly
• Demonstrate skill in the use of community resources
• Provide education to client or others, about public social service program as set forth in laws, rules, regulations, policies and procedures
• Demonstrate skill in the application of social work methods and practices in highly complex cases
• Provide program and casework consultation to other staff members
• Provide leadership in the utilization of social casework concepts and methodologies

Minimum Qualifications

Either: A Master’s Degree from an accredited college or university in social work, behavioral science, sociology, psychology, social psychology, counseling, education counseling, gerontology, marriage and family therapy, nursing, vocational rehabilitation, criminal justice, public administration or other field closely related to the intent of the class.

Or: Current enrollment in the final semester of a Master’s program at an accredited college or university leading to a Master’s Degree in social work, behavioral science, sociology, psychology, social psychology, counseling, education counseling, gerontology, marriage and family therapy, nursing, vocational rehabilitation, criminal justice, public administration or other field closely related to the intent of the class.

NOTE: Failure to submit proof of completion of Master’s Degree within six months of appointment may be cause for release from probation in accordance with Civil Service Rules.

Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing or cut-off date listed in this notice.

General Qualifications

Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

License Requirement: A valid California Driver License, Class C or higher may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting.

Physical Requirements: Some positions in this class require the incumbents to be able to:

• Sit for periods up to one hour while driving to home visits.
• Climb flights of stairs to reach residents.
• Lift infants and toddlers weighing up to 40 pounds.
• Carry automobile child safety seats.
• Have sufficient vision to assess the physical condition of clients and home environment.

Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.

Working Conditions: Some positions in this class require the incumbents to:

• Be exposed to persons living with physical, neurocognitive and/or emotional challenges.
• Work in dangerous, high crime areas of the community.
• Work during non-routine hours, standby, and/or callback.
• Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes.
• Work outside in all types of climatic conditions including inclement, very hot and/or cold weather.
• Work in a call center environment

Special Skills: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve clients and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group.

Human Services Social Worker - Master’s Degree - African American Culture

Human Services Social Worker - Master’s Degree - Arabic Language and Middle Eastern Culture

Human Services Social Worker - Master’s Degree - Armenian Language and Culture

Human Services Social Worker - Master’s Degree - Cambodian Language and Culture

Human Services Social Worker - Master’s Degree - Chinese Language and Culture

Human Services Social Worker - Master’s Degree - Farsi Language and Persian Culture

Human Services Social Worker - Master’s Degree - Hmong Language and Culture

Human Services Social Worker - Master’s Degree - Japanese Language and Culture

Human Services Social Worker - Master’s Degree - Korean Language and Culture

Human Services Social Worker - Master’s Degree - Lao Language and Culture

Human Services Social Worker - Master’s Degree - Mien Language and Culture

Human Services Social Worker - Master’s Degree - Native American Culture

Human Services Social Worker - Master’s Degree - Punjabi Language and East Indian Culture

Human Services Social Worker - Master’s Degree - Russian Language and Culture

Human Services SocialWorker - Master’s Degree - Spanish Language and Latin Culture

Human Services Social Worker - Master’s Degree - Tagalog Language and Filipino Culture

Human Services Social Worker - Master's Degree - Ukrainian Language and Culture

Human Services Social Worker - Master’s Degree - Vietnamese Language and Culture

Probationary Period

The probationary period for this classification is twelve (12) months.

APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply.

County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street, Room 4667

Sacramento, CA 95814

Phone [phone]; 7-1-1 California Relay Service

Email [e-mail]

Inter-Office Mail Code: 09-4667

www.SacCountyJobs.net

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.

Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

• Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
• Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
• If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
• Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
• If you have no experience, write "no experience" for the appropriate question.
• For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
• If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.

FORMULA RATE EXAMINATION (Weighted 100%)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.

FREQUENTLY ASKED QUESTIONS

Click here for Frequently Asked Questions (FAQ's)

For information regarding County jobs:

www.saccountyjobs.net

Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change.

We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at [e-mail] or 916-874-7642, CA Relay 711. For more information, visit Reasonable Accommodation Requests - Job Applicant Instructions