Sheriff Dispatcher I

County of Davidson; Compton (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

County of Davidson is seeking a communications dispatcher to handle emergency and non-emergency calls, dispatch law enforcement units, and monitor field safety.

The role requires high school graduation, some communications experience, and successful background screening. North Carolina driver’s license and relevant certifications are required. The position offers a starting hourly salary with room for qualifications-based advancement.

Qualifications

• Graduation from high school and some communications experience, or an equivalent combination of education and experience.
• Must pass a criminal background screening.
• Possession of a valid North Carolina driver’s license is required.
• Possession of NC Telecommunicator and Division of Criminal Information (DCI) certifications required.

Responsibilities

• Answers emergency and non-emergency telephone calls and dispatches law enforcement.
• Operates radios to relay information to appropriate personnel and uses computer-aided dispatch.
• Monitors location and status of deputies in the field to ensure safety.
• Enters data from warrants/orders into computer and notifies agencies when served.
• Performs property checks and dispatches wrecker services as requested.

Skills

Communication skills

Decision making under pressure

Typing speed

Education

High school diploma or equivalent

Job description

$17.49 - $22.29 Starting salary based on qualifications and experience.

Job Description

General Statement of Duties

Performs responsible technical work on an assigned shift dispatching law enforcement personnel and equipment usually in response to emergency situations.

Distinguishing Features of the Class

An employee in this class is responsible for answering emergency and non-emergency telephone calls from the public, assisting visitors and dispatching law enforcement. The primary duty of this position is to monitor safety for all law enforcement personnel in the field. Work generally requires the employee to deal courteously with the public under stressful conditions. Guides may include standard operating procedures, training and procedural manuals, ordinances, and departmental policies and procedures. Work is performed under general supervision of the Sheriff Captain.

Illustrative Examples of Work

Answers emergency and non-emergency telephone calls; prioritizes calls; obtains detailed information, including directions and types information into computer. Operates radios to relay information to the proper law enforcement personnel with the appropriate procedures; primary contact for law enforcement personnel Monitors the location and status of law enforcement officials in the field to ensure safety. Uses Division of Criminal Investigation (DCI) and National Crime Information Center (NCIC) computer network systems to provide officers with information on warrants, driver licenses, license plates, stolen items, wanted/missing persons, criminal history background, etc. Enters data from warrants/orders into computer and/or notifies other agencies when papers have been served. Ensures that Deputies perform property checks at the request of property owners. Dispatches wrecker companies as requested. Performs other related duties as required.

Recruitment and Selection Guidelines

Knowledge, Skills and Abilities Comprehensive knowledge of the methods and procedures for operating the communications system; ability to operate radio, communications equipment and computer-aided dispatch terminals. Comprehensive knowledge of Federal and State regulations governing transmission by radio. Comprehensive knowledge of radio code system and teletype procedures. Comprehensive knowledge of the geography of the County and location of landmarks. Ability to type at a reasonable rate of speed. Skill in making decisions accurately and rapidly. Ability to deal courteously with the public under stressful conditions. Ability to maintain NC State Telecommunicator Certification.

Physical Requirements

Must be able to physically perform the basic life operational support functions of stooping, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, - Must be able to physically perform the basic life operational support functions of stooping, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must possess the visual acuity to prepare and analyze data and figures, perform transcription, operate a computer terminal, perform extensive reading and inspect small defects or parts and operation or inspection of machines. Worker is required to have visual acuity to determine the accuracy, neatness and thoroughness of work assigned. Worker is subject to inside environmental conditions; protection from weather conditions by not necessarily from temperature changes. Worker is in contact with potentially infectious bodily fluids during the performance of his/her duties.

Education and Experience

Graduation from high school and some communications experience; or an equivalent combination of education and experience. Must pass a criminal background screening.

Licenses and Certifications

Possession of a valid North Carolina driver’s license is required. Possession of NC Telecommunicator and Division of Criminal Information (DCI) certifications required Must pass a criminal background screening.

About us

At Davidson County we are devoted to enhancing the quality of life for our citizens, providing efficient services and responsible governance. Our team is at the heart of achieving our goals and making Davidson County a great place to both live and work. As a local government we serve our citizens in diverse ways, including public safety, recreation, community development, and many other public services. The employees of Davidson County are integral in ensuring that these services are provided in a diligent and conscientious way. Davidson County strives to create a working environment that fosters growth, development and teamwork. By joining our team, you’ll be contributing to a position where you can make a positive impact in your community.