Shelter Vice President

Bond Health; New York (NY); On-site; USD 95,000 - 105,000; Full time

Job summary

Bond Health is seeking a Shelter Vice President to oversee operations of a 165-bed women's shelter in Brooklyn. The role includes ensuring policy compliance, staff supervision, QA, and liaison with funders and external partners.

The position requires a BA with 3–5 years of relevant experience; a Master's degree is preferred and licensure in social work or related fields may be necessary. Salary ranges from $95,000 to $105,000 per year plus benefits.

Qualifications

• Bachelor's degree with 3-5 years of applicable experience required.
• Master's degree preferred; licenses in social work or related fields may be required.
• Experience leading shelter operations and coordinating with funders and staff is essential.

Responsibilities

• Clearly communicate policies and program targets to staff and funders.
• Oversee shelter operations and supervise program staff and subordinates.
• Develop QA measures to ensure quality service delivery to clients.
• Ensure compliance of client and program files with standards.
• Coordinate training opportunities and supervise performance appraisals.
• Engage with community leaders and external agencies to address issues.

Skills

Leadership

Communication

Staff supervision

Quality assurance

Data analysis

Regulatory compliance

Education

Bachelor's degree (BA) and 3-5 years experience

Master's degree preferred (LMSW/LCSW etc)

Job description

Shelter Vice President Needed In Brooklyn
Full-Time Position!

The Vice President will oversee operations of a 165 bed women's shelter in Brooklyn.

What The Vice President Does:

• Clearly communicate both company and funders' policies, requirements, guidelines, and program performance targets to staff.
• Communicate with peers in other shelters and external agencies on issues related to client progress and best program practices.
• Work with all staff to set staff performance targets in accordance with contract requirements.
• Ensure that all direct and subordinate staff complies with company and funders' polices and rules.
• Oversee all program operations and manage direct reporting program staff and their subordinates.
• Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
• Ensure that all client files and program files are kept in compliance with company and funder's standards.
• Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff.
• Observe staff engaging with clients and/or supervisors and their direct reports.
• Conduct client and program progress reviews with staff.
• Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Conduct regular staff meetings.
• Oversee onsite and organize offsite training opportunities for professional development of staff.
• Ensure that the site meets all regulatory compliance (i.e.-health, Client, OTDA, Callahan, RSRI, safety, and fire department).
• Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis.
• Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
• Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources).
• Ensure that any disciplinary action taken, regarding staff, is in compliance with disciplinary policy and procedure.
• Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
• Initiate and proactively create solutions to address gaps in shelter services or staff performance (i.e., basic computer training use of technology).
• Address and implement resolutions to client/staff complaints in a timely manner.
• Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.
• Interact and troubleshoot issues with subcontractors and vendors (i.e.-food, medical, laundry, technology, etc.)
• Review and sign time sheets.
• Supervise, review and approve staff and subordinates' training, vacation and leave.
• Prepare performance appraisals for direct reporting program staff.
• Participate in staff/funder/community and all outside agency meetings as requested.
• Immediately report to the appropriate Vice President any: monitoring visits or funders' events; significant events; any incident that might subject company to liability.
• Confer with the Vice President and/or other management staff as needed regarding programmatic and personnel issues.
• May interact with funders.
• May have direct client service/program responsibilities in addition to the above.

Minimum Education/Experience Required:

• Bachelor's degree (B. A.) and three to five years of applicable experience and/or equivalent experience.
• Master's degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).

Other Requirements:

• Ability to be on call 24 hours a day, 7 days a week.

Salary: $95,000-$105,000 per year plus benefits.