Shelter Team Lead: Safety, Support & Impact

The Salvation Army USA Eastern Territory; Cambridge (MA); On-site; USD 29,618 - 34,440; Full time

Benefits offered by this job

Generous paid time off

Employer-funded pension plan

Comprehensive health care coverage

Flexible Spending Accounts

Job summary

The Salvation Army USA Eastern Territory seeks a Shelter Staff Lead in Cambridge, MA to manage shelter operations, staff performance, and ensure safety for all guests. Responsibilities include guiding staff, maintaining a secure environment, and assisting those experiencing homelessness. The role requires at least two years of relevant experience and strong leadership skills.

This position offers a wage of $21.50 to $25.00 per hour, based on experience, alongside a generous benefits package. Join us to provide meaningful support to those in need.

Qualifications

• Minimum of two years of experience in shelter services or human services.
• Completion of leadership training program required.
• CPR, First Aid, and AED certification preferred.

Responsibilities

• Screen guests and enforce shelter guidelines.
• Lead staff during shifts and provide coaching.
• Document incidents and maintain logs accurately.

Skills

Interpersonal Communication

Conflict Resolution

Leadership

Documentation

Education

High School Diploma or GED

Associate’s Degree in Human Services or related field

Job description

The Salvation Army USA Eastern Territory seeks a Shelter Staff Lead in Cambridge, MA to manage shelter operations, staff performance, and ensure safety for all guests. Responsibilities include guiding staff, maintaining a secure environment, and assisting those experiencing homelessness. The role requires at least two years of relevant experience and strong leadership skills.

This position offers a wage of $21.50 to $25.00 per hour, based on experience, alongside a generous benefits package. Join us to provide meaningful support to those in need.