Shelter Support Specialist – 24/7 Care, $20/hr + $2 Diff

Goodwill Northern Michigan; Traverse City (MI); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement plan with employer contribution

Employee Assistance Program (EAP)

Job summary

A community-based organization in Traverse City is seeking a Human Service Worker to assist with daily operations at an emergency shelter. The role involves guest support, maintaining safety, and ensuring compliance with shelter expectations. Candidates should have a high school diploma, strong communication skills, and a commitment to serving diverse populations. The position offers flexible scheduling and various benefits including medical insurance and paid time off.

Qualifications

• Commitment to Goodwill’s mission and values.
• Experience or knowledge related to homelessness or human services preferred.
• Basic computer skills with typing speed of at least 30 wpm.

Responsibilities

• Support day-to-day shelter operations and guest services.
• Ensure guest sign-in accuracy and compliance with shelter expectations.
• Respond to medical or safety incidents within certification guidelines.

Skills

Attention to confidentiality

Strong communication skills

Ability to multitask

Education

High school diploma or GED

Post-secondary education in human services

Job description

A community-based organization in Traverse City is seeking a Human Service Worker to assist with daily operations at an emergency shelter. The role involves guest support, maintaining safety, and ensuring compliance with shelter expectations. Candidates should have a high school diploma, strong communication skills, and a commitment to serving diverse populations. The position offers flexible scheduling and various benefits including medical insurance and paid time off.