Shelter Support & Intake Specialist

Aspire Indiana Health; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

Retirement Plan

Paid Time Off

Employee Wellness

Job summary

Aspire Indiana Health is seeking a dedicated administrator for the Weather Response Shelter in Indianapolis. The role focuses on customer service to Social Impact clients, with support from shelter staff to ensure efficient operations.

This grant-funded position requires flexibility beyond standard hours, supports data handling, intake duties, and coordinating with case managers and volunteers to serve the community.

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service experience required.
• Strong communication and confidentiality skills are essential.

Responsibilities

• Maintaining accurate and confidential client records and data.
• Responding promptly to client and staff requests via telephone and/or email.
• Managing inventory of shelter supplies and donations.
• Assisting with meal preparation and distribution following food safety protocols.
• Conducting intake interviews, orienting new residents to the facility and assigning living spaces.

Skills

Customer service

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Aspire Indiana Health is seeking a dedicated administrator for the Weather Response Shelter in Indianapolis. The role focuses on customer service to Social Impact clients, with support from shelter staff to ensure efficient operations.

This grant-funded position requires flexibility beyond standard hours, supports data handling, intake duties, and coordinating with case managers and volunteers to serve the community.