Shelter Support & Intake Specialist

Aspire Indiana Health, Inc.; Indianapolis (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Group Medical (PPO and HSA Plans)

Paid Time Off

Retirement Plan with 6% match

Health Savings Account

Group Dental and Vision Plans

Short Term Disability

Long Term Disability

Paid Holidays

Paid Bereavement

Employee Wellness Program

Employee Referral Bonus Program

Job summary

Aspire Indiana Health, Inc. is seeking an Administrative Support role for the Weather Response Shelter in Indianapolis. You will provide excellent customer service to Social Impact clients and residents, and support shelter operations under the Manager of the Weather Response Shelter.

The position requires a High School diploma, 1 year of customer service experience, strong communication skills, and the ability to work beyond standard hours to support the program.

Qualifications

• High School Diploma or equivalent required.
• One (1) year of customer service experience required.
• Strong customer service and interpersonal communication skills and the ability to communicate effectively required.

Responsibilities

• Maintaining accurate and confidential client records and data
• Responding promptly to client and staff requests via telephone and/or email
• Managing inventory of shelter supplies and donations
• Assisting with meal preparation and distribution following food safety protocols
• Conducting intake interviews, orient new residents to the facility and assign living space

Skills

Customer service

Interpersonal communication

Education

High School Diploma or equivalent

Job description

Aspire Indiana Health, Inc. is seeking an Administrative Support role for the Weather Response Shelter in Indianapolis. You will provide excellent customer service to Social Impact clients and residents, and support shelter operations under the Manager of the Weather Response Shelter.

The position requires a High School diploma, 1 year of customer service experience, strong communication skills, and the ability to work beyond standard hours to support the program.