Shelter Support & Crisis Response Specialist

The Salvation Army USA Western Territory; Seattle (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Parental leave

Sick leave

Paid vacation

Paid holidays

Job summary

The Salvation Army USA Western Territory is hiring Shelter Support Staff in Seattle. The role involves handling crisis calls, interviewing clients, processing intake data, and coordinating with the King County Shelter Program. In-person interviews in Seattle are required.

Schedule: Thursday-Monday, 2:00pm-10:30pm. Pay: $25.05/hour. Benefits include paid holidays, vacation, sick time, and medical, vision, and dental insurance.

Qualifications

• HS Diploma or GED is required or equivalent.
• Minimum of 6 months experience in public contact/customer service.
• Experience in social service shelter/residential preferred.
• WA Driver's License preferred.

Responsibilities

• Respond to crisis and inquiry calls with support and referrals.
• Assist residents to ensure a safe environment and enforce rules.
• Conduct walking inspections to identify hazards and action needed.
• Respond to emergencies and coordinate with authorities.

Skills

Customer service

Public contact

Education

HS Diploma or GED

Job description

The Salvation Army USA Western Territory is hiring Shelter Support Staff in Seattle. The role involves handling crisis calls, interviewing clients, processing intake data, and coordinating with the King County Shelter Program. In-person interviews in Seattle are required.

Schedule: Thursday-Monday, 2:00pm-10:30pm. Pay: $25.05/hour. Benefits include paid holidays, vacation, sick time, and medical, vision, and dental insurance.