Shelter Support Advocate (24/7 Care)

Delta-T Group; Worcester (MA); On-site; USD 22,000 - 39,000; Full time

Job summary

Delta-T Group Massachusetts, Inc. is seeking Direct Support Advocates to join a residential shelter team in Worcester, MA. You will provide basic shelter services, engage with residents, and help ensure safety and order across 24/7 operations.

The role covers shifts from 7am to 3pm, 3pm to 11pm, and 11pm to 7am. Prior experience with at-risk populations and CPR/First Aid certification are preferred; training and supervision are provided where needed.

Qualifications

• Previous work with homeless individuals and/or families, disabilities or other at-risk populations.
• Ability to work alone and handle crises with good judgment, adequate communication skills - both written and oral.
• Current CPR and First Aid Certifications
• Must be able to occasionally ascend/descend stairs and move equipment up to 20 lbs, remaining stationary part of the time

Responsibilities

• Initiate and maintain appropriate social interactions with residents and assist residents as needed
• Conduct rounds of shelter to maintain safety and security of residents
• Assist with preparation, serving and cleanup of meals during the shift
• Intervene if a resident is in crisis (medical, mental health, interpersonal)
• Complete assigned tasks of shift
• Maintain order and cleanliness of the shelter
• Attend and participate in monthly meetings and trainings

Skills

Crisis management

Communication skills

CPR Certification

First Aid Certification

Job description

Delta-T Group Massachusetts, Inc. is seeking Direct Support Advocates to join a residential shelter team in Worcester, MA. You will provide basic shelter services, engage with residents, and help ensure safety and order across 24/7 operations.

The role covers shifts from 7am to 3pm, 3pm to 11pm, and 11pm to 7am. Prior experience with at-risk populations and CPR/First Aid certification are preferred; training and supervision are provided where needed.