Direct Support Shelter Advocates

Delta-T Group North Jersey, Inc.; Lawrence (MA); On-site; USD 16,531 - 27,552; Part time

Job summary

Delta-T Group is seeking a Direct Support Shelter Advocate in Lawrence, MA. This position supports homeless families within a 24/7 team, ensuring safe shelter operations and basic client services. Shift options include 7am–3pm, 3pm–11pm, and 11pm–7am.

Pay is up to $20 per hour. The role emphasizes crisis intervention, daily rounds for safety, meal support, and cooperative participation in monthly trainings within a shelter environment.

Qualifications

• Experience with homeless individuals or families and at-risk populations.
• Ability to work independently and manage crises with sound judgment and strong written and oral communication.
• Current CPR and First Aid certifications.
• Must be able to ascend/descend stairs and move equipment up to 5–20 lbs.

Responsibilities

• Initiate and maintain appropriate social interactions with residents and assist residents as needed
• Conduct rounds of shelter to maintain safety and security of residents
• Assist with preparation, serving and cleanup of meals during the shift
• Intervene if a resident is in crisis (medical, mental health, interpersonal)
• Complete assigned tasks of shift
• Maintain order and cleanliness of the shelter
• Attend and participate in monthly meetings and trainings

Skills

Homeless services

Crisis management

Communication

CPR & First Aid

Job description

Direct Support Shelter Advocate

With over 36 years in business, the Delta‑T Group has built a reputation for referring highly qualified professionals for rewarding short and long‑term independent contract opportunities.

This position is part of a 24 hours a day, 7 days a week team of professionals providing shelter and support for homeless families in Lawrence, MA. Responsibilities include the provision of basic services to clients and the safe day‑to‑day operation of the shelter.

Shift times include first shift (7am‑3pm), second shift (3pm‑11pm), and third shift (11pm‑7am). Hourly pay is up to $20.

Responsibilities

• Initiate and maintain appropriate social interactions with residents and assist residents as needed
• Conduct rounds of shelter to maintain safety and security of residents
• Assist with preparation, serving and cleanup of meals during the shift
• Intervene if a resident is in crisis (medical, mental health, interpersonal)
• Complete assigned tasks of shift
• Maintain order and cleanliness of the shelter
• Attend and participate in monthly meetings and any other client required trainings

Required Skills & Experience

• Previous work with homeless individuals and/or families, disabilities or other at‑risk populations
• Ability to work alone and handle crises with good judgment, adequate communication skills — both written and oral
• Current CPR and First Aid Certifications
• Must be able to occasionally ascend/descend stairs up to three or more sets, frequently move equipment weighing up to 5‑20 lbs., and remain in a stationary position 50% of the time

Additional Essential Functions

• Sitting, standing, reaching above, stooping, bending, pushing, pulling, traversing, thinking, speaking, writing, concentrating, interaction with others.

Additional Information

Candidates replying to this role also usually have experience or interest in other roles including Direct Support Professional, DSPs, Care Givers, Aides, Home Health Aide, Mental Health Technicians, MHTs, Behavior Health Technicians, BHTs, and Youth Care Workers.