Shelter Specialist, Overnight (7458)

Mercy House; Oxnard (CA); On-site; USD 25,000 - 36,000; Part time

Job summary

Mercy House is seeking an Overnight Shelter Specialist to support the Emergency Shelter Program in Oxnard, CA during weekend overnight shifts. The role emphasizes safety, cleanliness, and coordinating logistics for residents who require a sensitive, trauma-informed approach.

Responsibilities include nightly deep cleans, wellness checks, emergency support, and helping with food distribution and transportation as needed. Strong communication with a diverse, vulnerable population is essential.

Qualifications

• Experience working with shelter populations or in social services preferred.
• Ability to perform duties requiring lifting up to 50 pounds.
• Fluency in Spanish is a plus.

Responsibilities

• Perform nightly duties and safety checks during overnight shifts.
• Maintain cleanliness and safety of the facility.
• Assist with food distribution and transportation logistics.
• Provide emergency support and follow procedures.
• Document incidents and communicate concerns to supervisors.

Skills

Crisis intervention

Communication skills

Trauma-informed care

Microsoft Word

Microsoft Excel

Spanish language

Driver's license

Auto insurance

Physical strength

Teamwork

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details: Job Location: Oxnard, CA 93030, Position Type: Part Time, Education Level: Not Specified, Salary Range: $22.00 - $22.00 Hourly, Job Shift: Graveyard, Job Category: Shelter Services, Status: Part-Time, Non-Exempt | Payrate: $22.00/Hour | Schedule: Saturday & Sunday 11:00 p.m. - 7:00 a.m.

Job Summary: The Shelter Specialist, Overnight, is responsible for supporting the Emergency Shelter Program during overnight shifts, ensuring the cleanliness and safety of the facility. Key duties include performing nightly deep cleans, conducting wellness checks, providing emergency support, and assisting with program logistics such as food distribution and transportation. This position requires strong communication skills and the ability to work with a diverse, vulnerable population.

Essential Duties and Responsibilities

• Logistics and Safety
• Goal: Maintain the safety and serenity of residents, protecting against external and internal disruptions
• Provide an active staff presence during assigned overnight shifts
• Assist with general cleanliness and safety of the facility, including emptying trash cans, cleaning up spills, and general groundskeeping
• Perform nightly deep cleans across the site to ensure the overall health of the facility
• Resolve any conflicts and file incident reports when necessary
• Provide necessary emergency support and follow emergency procedures
• Conduct safety and wellness checks
• Communicate potential concerns with security staff to ensure staff and guest safety
• [If program utilizes fleet vehicles] Provide late-night transportation services
• Program Support
• Goal: Assist Program Manager with program functions and activities
• Encourage and discuss progress toward housing with shelter guests
• Provide general support for guests
• Observe and report concerns, violations, and general events in daily staff logs
• Provide late-night meals and organize early-morning food distribution

Qualifications: Requirements:

• Experience
• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach
• Ability to perform crisis intervention as needed
• Ability to work in sync with licensed third-party security officer team
• General
• Attend staff meetings and training workshops as needed
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
• Detail-oriented and computer proficiency in Microsoft Word and Excel required
• Fluency in Spanish is of significant value
• A valid California driver’s license and proof of auto insurance are required
• Physical Requirements
• Ability to lift up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment