Shelter Specialist (7242)

Mercy House, Inc.; Oxnard (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mercy House, Inc. operates an evening Shelter Specialist role in Oxnard, CA. The position provides crisis intervention, trauma-informed care, and housing-focused shelter services during Friday through Monday shifts from 1:00 p.m.

to 9:00 p.m. The role emphasizes maintaining a safe, clean shelter and supporting guests toward housing outcomes. Responsibilities include shelter setup, administrative duties, and neighborhood patrols, with bilingual Spanish skills valued to serve a diverse client base

Qualifications

• Ability to function in crisis situations and provide trauma-informed support.
• Client-focused shelter approach emphasizing housing-focused outcomes.
• Fluency in Spanish is valued for serving diverse guests.
• Strong verbal and written communication and teamwork.

Responsibilities

• Assist with shelter setup and maintenance to ensure a safe, clean environment.
• Maintain cleanliness and safety of the facility, including handling spills and waste.
• Conduct neighborhood patrols to mitigate community impact.
• Receive and verify vendor orders and complete tally sheets.
• Set up and monitor audio equipment and organize supplies.
• Keep daily summary sheets and assist with guest services as needed.

Skills

Crisis intervention

Trauma-informed care

Spanish fluency

Client-focused service

Communication skills

Job description

Shelter Specialist (7242)# Shelter Specialist (7242)Oxnard, CA 93030## OverviewSalary Range$21.00 - $21.00 HourlyPosition TypeFull TimeJob ShiftEveningEducation LevelNot SpecifiedCategoryShelter Services## Description**Status:** Full-Time, Non-Exempt | **Payrate:** $21.00/Hour | **Schedule:** Friday - Monday 1:00 p.m. - 9:00 p.m. **Job Summary:**The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery. **Essential Duties and Responsibilities: Shelter Support** Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness* Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services* Encourage and discuss progress toward housing with shelter guests* Assist with shelter setup and maintenance* Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills* Assist with receiving and verifying orders from vendors, completing tally sheets* Post and update signs and service calendars* Set up and monitor audio equipment* Assist in the organization of supplies and facility needs* Conduct neighborhood patrols to minimize potential impact on the surrounding community**Administration** Goal: Oversee administrative duties that support program services* Assist with keeping detailed daily summary sheets* Assist with record keeping and reporting**Miscellaneous*** Assist with guest services and program activities if necessary* Complete ad hoc projects as appointed by Supervisor## Qualifications**Requirements: Experience*** Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs* Ensure a client-focused, trauma-informed, and housing-focused shelter approach* Ability to perform crisis intervention as needed**General*** Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others* Dependability, responsibility, and the ability to communicate effectively and respectfully* Fluency in Spanish is of significant value**Physical Requirements*** Ability to lift up to 50 pounds* Prolonged periods of standing and the ability to work in a fast-paced environment