Shelter Specialist (5044)

Mercy House; Ventura (CA); On-site; USD 26,000 - 33,000; Full time

Job summary

Mercy House in Ventura, CA seeks a dedicated Shelter Specialist to provide logistical support and crisis-informed services during shifts in the Emergency Shelter Program.

You will help with shelter setup, maintain a clean safe facility, and carry out neighborhood patrols. Strong communication and a trauma-informed, housing-focused approach are essential for success in this role.

Qualifications

• High tolerance for individuals with urgent multiple needs.
• Trauma-informed shelter approach.
• Ability to perform crisis intervention as needed.
• Clear communication with diverse populations.

Responsibilities

• Shelter operations to ensure quality, guest-focused service.
• Assist with shelter setup and maintain cleanliness and safety.
• Maintain daily summaries and assist with record keeping.
• Support guest services and program activities as needed.

Skills

Fluency in Spanish

Job description

Job Location: Ventura, CA 93003

Education Level: Not Specified

Salary: $20.50 per hour

Job Category: Shelter Services

Status: Full-Time, Non-Exempt

Schedule: Monday-Friday 7:00am-3:00pm, Saturday-Sunday Off

Job Summary

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, conducting neighborhood patrols, and delivering crisis intervention and trauma-informed service delivery.

Essential Duties and Responsibilities

Shelter Support

• Implement shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services.
• Encourage and discuss progress toward housing with shelter guests.
• Assist with shelter setup and maintenance.
• Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning spills.
• Process vendor orders and complete tally sheets.
• Post and update signs and service calendars.
• Set up and monitor audio equipment.
• Organize supplies and facility needs.
• Conduct neighborhood patrols to minimize potential impact on the surrounding community.

Administration

• Maintain detailed daily summary sheets.
• Assist with record keeping and reporting.

Miscellaneous

• Assist with guest services and program activities as needed.
• Complete ad-hoc projects as appointed by Supervisor.

Qualifications

Experience

• High tolerance and understanding for individuals with urgent multiple case management and health needs.
• Client-focused, trauma-informed, and housing-focused shelter approach.
• Ability to perform crisis intervention as needed.

General

• Work effectively with a diverse population; plan, organize, prioritize duties; communicate clearly verbally and in writing.
• Maintain a positive, professional, and safe environment while on duty.
• Establish and maintain effective working relationships with others.
• Dependability, responsibility, and strong communication skills.
• Fluency in Spanish is a significant value.

Physical Requirements

• Ability to lift up to 50 pounds.
• Prolonged periods of standing and ability to work in a fast-paced environment.

Legal Statements

Mercy House is an E-Verify employer. Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House, except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.