Shelter Specialist (5106)

Mercy House; Corona (CA); On-site; USD 23,298 - 33,182; Part time

Job summary

Mercy House is seeking a part-time Shelter Specialist in Corona, CA to provide supportive services in the Emergency Shelter Program. The role involves maintaining facility cleanliness, conducting neighborhood patrols, and assisting guests in crisis.

Candidates should possess a client-focused approach, be dependable, and ideally be fluent in Spanish. Evening shifts are required, offering stable pay of $20.50 per hour.

Qualifications

• High level of tolerance for individuals with urgent health needs.
• Ability to prioritize duties and maintain a safe environment.
• Dependability and effective communication skills.

Responsibilities

• Provide supportive services to the Emergency Shelter Program.
• Assist with shelter setup and maintain cleanliness.
• Conduct neighborhood patrols.

Skills

Crisis intervention

Client-focused and trauma-informed approach

Effective communication

Fluency in Spanish

Job description

Job Location: Corona, CA 92880
Position Type: Part Time
Education Level: Not Specified
Salary Range: $20.50 - $20.50 Hourly
Job Shift: Swing
Job Category: Shelter Services
Status: Part-Time, Non-Exempt
Pay: $20.50 per hour
Schedule: Tuesday: 4:00pm-8:00pm, Thursday: 4:00pm-11:00pm, Saturday-Sunday: 3:00pm-11:00pm, Monday, Wednesday, Friday: Off

Job Summary

The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.

Essential Duties and Responsibilities

Shelter Support

Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness

• Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
• Encourage and discuss progress toward housing with shelter guests
• Assist with shelter setup and maintenance
• Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills
• Assist with receiving and verifying orders from vendors, completing tally sheets
• Post and update signs and service calendars
• Set up and monitor audio equipment
• Assist in the organization of supplies and facility needs
• Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration

Goal: Oversee administrative duties that support program services

• Assist with keeping detailed daily summary sheets
• Assist with record keeping and reporting

Miscellaneous

• Assist with guest services and program activities if necessary
• Complete ad hoc projects as appointed by Supervisor

Qualifications Requirements

Experience

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach
• Ability to perform crisis intervention as needed

General

• Ability to work effectively with a diverse population; plan, organize and prioritize duties; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
• Dependability, responsibility, and the ability to communicate effectively and respectfully
• Fluency in Spanish is of significant value

Physical Requirements

• Ability to lift up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment

E-Verify Participation

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

• E-Verify Participation Poster: English & Spanish (link)
• E-Verify Right to Work Poster: English & Spanish (link)

Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.