Shelter Residential Support Specialist

Phoenix House of New York; New York (NY); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

10 paid holidays

Paid vacation, sick time, personal and

Job summary

Phoenix House of New York operates a homeless shelter in Jamaica, NY, and seeks a dedicated Residential Aide to support daily program schedules, safety, and client needs. The role is full-time/part-time within a nonprofit setting and includes employer-paid medical insurance for eligible employees.

Responsibilities include assisting with shift changes, attending staff meetings, and ensuring a stable, caring environment for clients.

Qualifications

• High School diploma or GED/equivalent required.
• Minimum experience in social services.
• Bilingual in Spanish preferred.

Responsibilities

• Ensures clients adhere to the day-to-day program schedule and tracks attendance.
• Monitors participation in program events and activities.
• Conducts routine room/bed and facility checks for safety and security.
• Evaluates client property upon admission for compliance with guidelines.
• Provides safe, timely transportation of clients to off-site appointments or activities.

Skills

Spanish (bilingual)

Education

High School diploma or GED/equivalent

Job description

Phoenix House of New York operates a homeless shelter in Jamaica, NY, and seeks a dedicated Residential Aide to support daily program schedules, safety, and client needs. The role is full-time/part-time within a nonprofit setting and includes employer-paid medical insurance for eligible employees.

Responsibilities include assisting with shift changes, attending staff meetings, and ensuring a stable, caring environment for clients.