Shelter Residential Aide /Casual - IWS (8967)

The Salvation Army; Richmond (VA); On-site; USD 18,000 - 19,000; Part time

Job summary

The Salvation Army in Richmond, VA seeks a Casual Shelter Support position to help ensure safety, comfort, and wellbeing of shelter clients. Responsibilities include monitoring client conduct, assisting with intake, and maintaining a clean, orderly shelter environment.

This role requires a high school diploma or GED and prior security or social service experience is preferred. CPR/First Aid certification is a plus. Shifts include evenings and weekends.

Qualifications

• High School Diploma or GED preferred.
• One year experience performing security or social service work preferred.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Monitors shelter clients safety, comfort, and compliance with house rules.
• Supports inclement weather shelter operations, prepares sleeping and dining areas, checks‑in clients, distributes items, and cleans areas during shifts.
• Regulates lights out/curfew/quiet hours for safety and comfort.
• Responds calmly to emergencies and initiates corrective actions per policies and procedures.

Skills

Security or social service experience

English literacy

Education

High School Diploma or GED

Job description

Job Details:

Job Location: PMC-Central Virginia Area Command - Richmond, VA, Position Type: Casual, Education Level: High School Diploma/GED, Salary Range: $12.75 - $14.00Hourly, Job Category: Housing

ABOUT THIS OPPORTUNITY

Schedule/Hours:

Varying Schedule, including weekends and evenings. Casual position.

Pay Rate:

$13-$14 per hour

This position is responsible for:

Performs a wide variety of support functions to ensure the safety, security, comfort and wellbeing of Salvation Army emergency shelter clients. Ensures shelter clients adhere to house rules. Monitors building security. Performs light housekeeping duties to ensure orderly, clean common areas. Maintains the daily shelter log. Typically works a non-traditional schedule of evening and overnight shifts.

Key Responsibilities:

• Monitors the activities of shelter clients, ensuring their safety, comfort, and compliance with house rules.
• Supports inclement weather shelter operations, to include preparing sleeping and dining areas prior to shelter opening; maintaining an orderly client check-in waiting line; conducting the client intake process; distributing items for clients’ personal use like blankets; cleaning the sleeping and dining areas as needed throughout the shift.
• Regulates lights out/curfew/quiet hours for the safety and comfort of shelter clients.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.

Physical Requirements and Working Conditions:

Work is performed in a shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Qualifications: WHAT WE ARE LOOKING FOR IN YOU

• High School Diploma or G.E.D. preferred,
• AND
• One year experience performing security or social service work preferred,
• OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:

CPR/First Aid Preferred

Equal Opportunity Employer: Veterans | Disabled