Lead Shelter Residential Aide - Chamberlayne /IWS

Salvation Army; Richmond (VA); Presencial; USD 22 000 - 26 000; Tempo integral

Resumo da oferta

The Salvation Army is seeking a dedicated shelter assistant to help maintain safety and comfort for clients in a Salvation Army emergency shelter and inclement weather shelter. You will monitor client behavior, assist with intake, distribute essentials, and perform light housekeeping to keep areas clean and orderly.

This on-site role requires ability to read and communicate in English, a basic high school education or GED, and preferably one year of security or social service experience.

Qualificações

• High School Diploma or GED preferred; equivalent training/experience acceptable.
• 1 year experience in security or social service preferred.
• Ability to read, write, and communicate in English.

Responsabilidades

• Monitors shelter clients for safety and compliance with house rules.
• Prepares sleeping and dining areas before opening and maintains orderly intake lines.
• Conducts client intake and census at prescribed times.
• Distributes blankets and personal items; performs light housekeeping.
• Maintains incident and emergency logs.
• Responds quickly and calmly to emergencies.

Conhecimentos

Security experience

Customer service

English reading/writing

Housekeeping

Emergency response

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Schedule/Hours: Varying Schedules, including weekends and evenings. Seasonal and Regular schedule availability.Pay Rate: $16-$19 per hourThis position is responsible for:Performs a wide variety of support functions to ensure the safety, security, comfort, and wellbeing of Salvation Army emergency shelter and inclement weather shelter clients. Ensures clients adhere to house rules. Monitors building security. Performs light housekeeping duties to ensure orderly, clean common areas. Responsible for entering inclement weather shelter client information into a homeless information database.Key Responsibilities:Monitors the activities of shelter clients, ensuring their safety, comfort, and compliance with house rules.Supports inclement weather shelter operations, to include preparing sleeping and dining areas prior to shelter opening; maintaining an orderly client check-in waiting line; conducting the client intake process; distributing items for clients’ personal use like blankets; cleaning the sleeping and dining areas as needed throughout the shift.Follows Salvation Army client intake procedure. Conducts and/or ensures a shelter census is taken at prescribed times. Ensures all clients are accounted for when they exit the shelter.Maintains a log of all shelter incidents and emergencies.Physical Requirements and Working Conditions:Work is performed in a shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.High School Diploma or G.E.D. preferred, ANDOne year experience performing security or social service work preferred, ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Licenses and Certifications:CPR PreferredEqual Opportunity Employer: Veterans | Disabled