Shelter Resident Support Specialist

City Mission Society Inc; Buffalo (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical coverage

Health Savings Account (HSA)

Vision coverage

Employer-paid life insurance

Supplemental insurance options

Job summary

Buffalo City Mission is seeking a part-time Resident Assistant in Buffalo, NY. The role supports shelter residents, helps with meals, hygiene, bedding, safety, and daily shelter operations. Shift work includes 3PM-11PM and 11PM-7AM on weekends.

The organization emphasizes compassionate service and faith-based work. Qualifications include a high school diploma or GED, strong interpersonal skills, and the ability to work independently or with a team.

Qualifications

• High School diploma or GED required.
• Experience working with vulnerable populations is a plus.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Provide a supportive and respectful presence for shelter residents.
• Assist residents with basic needs such as meals, hygiene supplies, and bedding.
• Monitor resident behavior and address conflicts as they arise.
• Encourage residents to participate in shelter programs and activities.
• Collaborate with Security to ensure safety of residents and facility.
• Enforce shelter rules and conduct regular rounds for safety.
• Maintain accurate records of occupancy and shelter activities.
• Assist with intake/discharge procedures and with cleaning and upkeep of the shelter.
• Prepare shift reports and document medication observations when applicable.

Skills

Interpersonal skills

Communication skills

Teamwork

Computer literacy

Empathy

Education

High School diploma

GED

Job description

Buffalo City Mission is seeking a part-time Resident Assistant in Buffalo, NY. The role supports shelter residents, helps with meals, hygiene, bedding, safety, and daily shelter operations. Shift work includes 3PM-11PM and 11PM-7AM on weekends.

The organization emphasizes compassionate service and faith-based work. Qualifications include a high school diploma or GED, strong interpersonal skills, and the ability to work independently or with a team.