Shelter Plus Care Peer Support Specialist

Promise Resource Network Inc.; Charlotte (NC); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Sick time

Paid time off (PTO)

401K

Employee Assistance Program (EAP)

Life insurance (optional)

Short-term/long-term disability

Résumé du poste

Promise Resource Network Inc. seeks a Shelter Plus Care Peer Support Specialist in Charlotte, NC. This full-time role uses SAMSHA’s Wellness framework to help residents maintain tenancy and live independently, guided by lived recovery experience.

You will work with case managers and housing staff to promote stability, housing success, and community integration. You will provide emotional support, facilitate wellness groups, assist with documents and entitlements, and advocate for residents’

Qualifications

• Current North Carolina Certified Peer Support Specialist or eligible to become certified
• Ability to receive guidance, training, and mentoring to grow skills and knowledge
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members

Responsabilités

• Assist residents in understanding and complying with lease agreements and housing rules.
• Promote literacy of the lease and any other agreements to secure housing.
• Support peers in resolving tenancy issues, including landlord disputes and rent arrears.
• Assist peers in obtaining vital documents such as birth certificates or IDs.
• Promote independent living skills like budgeting and home maintenance.
• Identify resources to cover security deposits, moving costs, and furnishings.
• Maintain regular face-to-face contact to ensure a safe living environment.
• Use lived experience with recovery to build trust and supportive relationships.
• Provide emotional support and hope to residents facing MH/SA challenges.
• Facilitate or co-facilitate peer-led wellness groups and PRN Hub coverage.
• Support peers in developing personalized wellness and crisis plans.
• Advocate for residents’ rights within housing and mental health systems.
• Encourage self-advocacy and community connections.
• Educate residents on tenant rights and local supports.
• Work with case managers, clinicians, housing staff, and partners.
• Attend multidisciplinary meetings for holistic care planning.
• Maintain confidential, timely documentation of services.
• Engage in trauma-informed care and harm reduction training.
• Assist accessing entitlements like SSI/SSDI and Medicaid.

Connaissances

Driver's license

Reliable transportation

Excellent communication

Lived recovery experience

Team player

Conflict resolution

Documentation

Formation

North Carolina Certified Peer Support Specialist

Outils

Word processing

Spreadsheets

Databases

Presentation software

Description du poste

Shelter Plus Care Peer Support Specialist

Job Categories

Peer Support Specialist

Job Types

Full Time

Job Locations

Charlotte NC

Salary

$18-21 per hour

Full-time role. Pay is $18 – $21/hr based on experience. Benefits include health insurance, dental insurance, vision insurance, sick time, PTO, 401K, EAP, life insurance (optional), and short-term/long-term disability.

About Promise Resource Network

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery

About The Position

Shelter Plus Care Peer Support Specialist utilizing SAMSHA’s 8 Dimensions of Wellness will assist the individuals served in SPC in increasing and restoring their ability to live successfully in the community by maintaining tenancy. By doing so, the individuals will increase the ability to live as independently as possible, managing MH/SA related illnesses and reestablishing his or her roles related around the 8 Dimensions.

Location

Charlotte, NC

Job Type

Full-time

Responsibilities

• Assist residents in understanding and complying with lease agreements and housing rules. Promote literacy of the lease and any other agreements signed to secure housing.
• Support peers in resolving tenancy issues, including landlord disputes, rent arrears, or housing inspections.
• Assist peers in obtaining vital documents if needed such as birth certificates, official ID, or social security cards. Link individuals to credit repair or expungement resources if needed.
• Promote independent living skills such as budgeting, cleaning, and home maintenance.
• Assist when applicable with identifying resources to cover expenses to cover security deposit, moving costs, furnishings, adaptive aids, environmental modifications, and other needs when identified.
• Maintain regular face to face contact with individuals to ensure the living environment is safe and individuals are thriving in supportive housing.
• Use lived experience with mental health recovery to build trust, and reciprocal and supportive relationship.
• Provide emotional support, encouragement, and hope to residents facing mental health challenges and/or substance use disorder.
• Facilitate or co-facilitate peer-led wellness groups, and provide coverage to the PRN Hub, if feasible, and encourage participation of SPC individuals at the Hub
• Support peers in developing personalized wellness and crisis plans.
• Advocate for residents’ rights and preferences within housing and mental health systems.
• Encourage self-advocacy and support peers in setting and achieving personal goals.
• Encourage community inclusion and support peers in making community connections.
• Educate residents on tenant rights, mental health resources, and community supports.
• Work closely with case managers, clinicians, housing staff, and community partners.
• Participate in multidisciplinary team meetings to support holistic care planning and support peers in mutual agreement meetings.
• Maintain accurate, confidential, and timely documentation of services provided.
• Engage in ongoing training in trauma-informed care, harm reduction, housing first, and peer support ethics.
• Assists in accessing financial entitlements such as SSI/SSDI, Medicaid, Special Assistance, food stamps, VA benefits and payee services (as needed) including assisting with applications for these entitlements and identifying and referring to local
• Responsible for other duties assigned by management

Qualifications

• Current North Carolina Certified Peer Support Specialist or eligible to become certified
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers, and other stakeholders.
• Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• Ability to manage time and complete tasks.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
• Demonstrate honesty, and integrity, is ethical, and is approachable.
• Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Must have a valid NC Driver’s license.
• Reliable transportation to transport peers
• Proof of car insurance

Salary: $18 – $21 per hour

Equal Opportunity Employer

PRN believes that all persons are entitled to equal employment opportunity. We do not discriminate against our employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual preference, sexual orientation, physical handicap or medical condition. Equal Employment Opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.

Why You’ll Love Working Here

• Mission-Driven Impact: Be part of a team that makes real change in people’s lives every day. Your work will directly contribute to transforming communities and empowering individuals on their recovery journeys.
• Dynamic Work Environment: Every day brings new challenges and opportunities to make a difference. From one-on-one support to community outreach, you’ll experience a variety of impactful work.
• Growth Opportunities: At PRN, we’re invested in your growth. We provide ongoing training, peer support certification, and opportunities to advance into leadership roles or specialize in areas like advocacy and recovery.
• Comprehensive Training: Become a certified Peer Support Specialist and gain expertise in trauma-informed care, person-centered planning, and more.
• Supportive Culture: We’re committed to fostering a positive, collaborative environment where everyone is respected, empowered, and valued.
• Meaningful Impact: Every day, you’ll help individuals find their way to recovery and a better quality of life, knowing your work makes a tangible difference.

Equal Opportunity Employer

PRN is committed to creating an inclusive workplace. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, gender, religion, sexual orientation, or physical ability.

Contact

Confidential 24/7 peer support warmline serving North Carolina. 1-855-PEERS NC.

Office (Charlotte)

704-390-7709

1401 E. 7th St.

Charlotte, NC 28204

Respite (Charlotte)

Open 24/7

704-390-7716

Hub Hours (Charlotte)

Monday – Friday: 8:30 am – 12:00 pm

Every Other Friday: 10:00 am – 12:00 pm

Saturday – Sunday: CLOSED

Office (Raleigh)

919-296-1580

310 N. Harrington St.

Raleigh, NC 27601

Respite (Raleigh)

Open 24/7

919-307-8149

Hub Hours (Raleigh)

Monday – Wednesday: 8:30 am – 1:00 pm

Thursday: 8:30 am – 4:00 pm

Friday: 8:30 am – 1:00 pm

Saturday – Sunday: CLOSED

Hub Hours (Cabarrus)

Open 24/7

Phone: [phone]