Shelter Ops Lead: Weekend & Incident Response

Gulfstream Goodwill Industries; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Gulfstream Goodwill Industries seeks a Weekend Shelter Supervisor to oversee shelter operations, staff supervision, and incident response. The role emphasizes Housing First principles, trauma-informed care, and ensuring a safe, well-documented environment for participants, staff, volunteers, and visitors.

Responsibilities include coordinating weekend shifts, maintaining logs, guiding staff, and communicating with leadership.

Qualifications

• High school diploma or GED required.
• Two years of shelter or related experience.
• Prior supervisory experience preferred.

Responsibilities

• Provide supervision and support to shelter staff during shifts.
• Ensure adequate shift coverage and respond to staffing changes.
• Maintain a warm, trauma-informed shelter environment.
• Monitor compliance with safety policies and incident procedures.
• Lead incident response and coordinate with authorities as needed.
• Document logs, reports, and shift notes; report to Senior Director.

Skills

Staff supervision

Crisis de-escalation

Housing First

Trauma-informed care

Incident reporting

Documentation skills

Verbal communication

Education

High school diploma or GED

Associate or Bachelor's in Human Services

Job description

Gulfstream Goodwill Industries seeks a Weekend Shelter Supervisor to oversee shelter operations, staff supervision, and incident response. The role emphasizes Housing First principles, trauma-informed care, and ensuring a safe, well-documented environment for participants, staff, volunteers, and visitors.

Responsibilities include coordinating weekend shifts, maintaining logs, guiding staff, and communicating with leadership.