Shelter Operations Leader

HumanePro; Loveland (CO); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement match

Paid time off

Paid holidays

Job summary

NOCO Humane in Loveland, CO is seeking a Shelter Manager to oversee daily operations across Adoptions, Client Services, and Animal Care. You will lead a team of supervisors and 30+ staff, guiding hiring, training, scheduling, and payroll approval to keep animals safe and find their new families.

This full-time, salaried role requires a bachelor’s degree or equivalent, 2+ years supervisory experience in animal welfare, and a commitment to humane care, compliance, and community partnerships.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Two years of supervisory experience in an animal shelter or animal welfare organization.
• Two years managing six or more people, including multi-department management of supervisors.
• Two years of customer-focused work with the public.
• Proven experience in staffing, training, and budgeting.
• Strong knowledge of animal health, behavior, handling, and enrichment, including exotics.
• At least 21 years old, with a valid Colorado driver’s license, an insurable driving record, and personal auto insurance.
• Willingness to perform euthanasia, earn euthanasia and vaccination certification upon hire, and receive rabies vaccination with periodic titer testing.

Responsibilities

• Manage daily operations of the Pet Adoption, Client Services, and Animal Care departments, partnering with up to three fellow Shelter Managers across campuses.
• Directly supervise department supervisors and the Pet Adoption Manager, and lead hiring, training, scheduling, reviews, and payroll approval.
• Serve as the main escalation point for supervisors and coordinators, and step into direct reports’ roles when needed.
• Guide census management and animal routing, and oversee the euthanasia program, including training, scheduling, controlled substance inventory, and compliance.
• Order supplies, help build the department budget, and take part in strategic planning.
• Coordinate adoption events and represent NOCO Humane in regional animal welfare collaborations.
• Serve on the Emergency Response Team and ensure compliance with PACFA, DEA, and OSHA.

Skills

Team leadership

Customer focus

Staff development

Budget management

Operations oversight

Education

Bachelor’s degree or equivalent

Job description

NOCO Humane in Loveland, CO is seeking a Shelter Manager to oversee daily operations across Adoptions, Client Services, and Animal Care. You will lead a team of supervisors and 30+ staff, guiding hiring, training, scheduling, and payroll approval to keep animals safe and find their new families.

This full-time, salaried role requires a bachelor’s degree or equivalent, 2+ years supervisory experience in animal welfare, and a commitment to humane care, compliance, and community partnerships.