Adoption Campus Lead: Pet Care & Client Support

NOCO Humane; Greeley (CO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical and life insurance

Dental and vision

403b plan

Paid time off (PTO)

9 paid holidays

Job summary

NOCO Humane is seeking a Pet Adoption Supervisor to oversee the Adoption Campus operations during shifts and ensure high-quality adoption services. You will supervise staff and volunteers, manage records, and coordinate daily animal care with attention to safety and compliance.

The role requires leadership experience, strong client-service skills, and a commitment to compassionate animal welfare in a dynamic shelter environment.

Qualifications

• Minimum one year of proven staff supervisory or lead experience.
• Minimum one year of experience in animal welfare, animal care, or related field.
• Hands-on experience with companion animals.
• Must be at least 21 years of age for insurance purposes.

Responsibilities

• Oversee adoption processes, education, counseling and completions.
• Manage opening/closing duties, data entry, transactions, and license sales.
• Handle client grievances with de-escalation as needed.
• Oversee daily animal care routines and respond to medical or behavioral issues.

Skills

Staff supervision

Animal welfare

Customer service

Bilingual English/Spanish

Education

Associate’s degree or equivalent

Tools

Microsoft Office

Shelter software

Job description

NOCO Humane is seeking a Pet Adoption Supervisor to oversee the Adoption Campus operations during shifts and ensure high-quality adoption services. You will supervise staff and volunteers, manage records, and coordinate daily animal care with attention to safety and compliance.

The role requires leadership experience, strong client-service skills, and a commitment to compassionate animal welfare in a dynamic shelter environment.