Shelter Monitor

Omaha Kroc; Springfield, Northern (MO, KY); Hybrid; USD 17,000 - 24,000; Part time

Job summary

The Salvation Army Midland Division Family Enrichment Center Shelter in Springfield, Missouri is seeking a part-time Shelter Monitor to help oversee Harbor House residents. The role includes safety monitoring, policy enforcement, intake processing, bed assignments, and incident logging.

CPR/First Aid certification is required or obtainable within 90 days. Qualifications include a high school diploma or equivalent with experience in social services, strong communication, and the ability to work

Qualifications

• High school diploma or equivalent with 1 year experience in social service, or 2 years without diploma.
• CPR/First Aid certification required or obtainable within 90 days.
• Strong communication and ability to work with diverse cultures.

Responsibilities

• Monitor clients to ensure safety and build security in the facility and grounds.
• Enforce resident policies and procedures.
• Conduct intake interviews and explain policies and procedures; obtain police clearance if required.
• Assign beds and issue bed linens as needed.
• Record incidents in Harbor House journal and review prior entries at shift start.
• Track attendance statistics and maintain the client roster.
• Perform hourly bed checks at night.
• Answer calls and pass messages as needed.
• Assign and monitor resident chores; support training and keep area tidy.
• Wake clients as required.
• Maintain confidentiality and follow Safe from Harm guidelines.
• Participate in team meetings, trainings, and events.
• Maintain a positive, respectful workplace and handle conflicts professionally.

Skills

Team player

Self-starter

Effective communication

Diversity awareness

Education

Higher education in psychology or social work (plus)

Tools

Computer skills

Job description

The Salvation Army Midland Division Family Enrichment Center Shelter located in Springfield, Missouri, is looking fora candidate to join their team as their new Shelter Monitor. This individual will maintaincontrol and assist homeless clients in the Harbor House. T his is a part-time, 19 hours per week position with a starting pay of $15.00 per hour.

• Monitor clients to maintain control and assure safety of clients in building and on grounds.
• Enforce resident policies and procedures.
• Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures.
• Assign beds for lodging and give out bed linens as needed.
• Make Harbor House journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
• Record statistics of attendance at house meetings and maintain client roster list.
• Make resident bed checks every hour during the night.
• Answer phone calls and take/pass messages, as necessary.
• Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
• Wake clients up as necessary.
• Maintain confidentiality and comply with Salvation Army Safe from Harm guidelines.
• Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.).
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others’ property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Qualifications

High school or equivalent diploma with one year of experience working in social service agency or two years work experience without a diploma. Higher education in psychology, social work, criminal justice, or another related field is a plus. Must possess Infant/Child/Adult CPR/First Aid certification or be able to acquire certification within the first ninety (90) day probationary period. Must be a team player, a self-starter, and perform well with minimum supervision. Effective communication skills are essential, as well as an ability to work with diverse cultures. Computer skills are desirable.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

he Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

EEO is the Law