Shelter Monitor

tsainternal; Springfield (MO); On-site; USD 18,000 - 23,000; Part time

Job summary

The Salvation Army Midland Division Family Enrichment Center Shelter in Springfield, Missouri is seeking a part-time Shelter Monitor to support Harbor House operations. The role focuses on safety, policy enforcement, and record-keeping, with an emphasis on professional conduct and confidentiality.

The ideal candidate has a high school diploma or equivalent with relevant social service experience, and CPR/First Aid certification or the ability to obtain within the probation period.

Qualifications

• High school diploma or equivalent with one year of experience in social service or two years without a diploma.
• CPR/First Aid certification required or able to obtain within 90 days.
• Team player, self-starter, and able to work with minimum supervision.
• Effective communication and cultural sensitivity are essential.

Responsibilities

• Monitor clients to maintain control and assure safety in building and grounds.
• Enforce resident policies and procedures.
• Conduct intake interviews with police clearance and explain policies.
• Assign beds and provide bed linens as needed.
• Maintain Harbor House journal logs and update client rosters.

Skills

Effective communication

Team player

Self-starter

Diversity awareness

Computer skills

Education

High school diploma or equivalent

Higher education in psychology or related field a plus

Tools

Computer skills

Job description

The Salvation Army Midland Division Family Enrichment Center Shelter located in Springfield, Missouri, is looking fora candidate to join their team as their new Shelter Monitor. This individual will maintaincontrol and assist homeless clients in the Harbor House. This is a part-time, 19 hours per week position with a starting pay of $15.00 per hour.

Essential Duties

• Monitor clients to maintain control and assure safety of clients in building and on grounds.
• Enforce resident policies and procedures.
• Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures.
• Assign beds for lodging and give out bed linens as needed.
• Make Harbor House journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
• Record statistics of attendance at house meetings and maintain client roster list.
• Make resident bed checks every hour during the night.
• Answer phone calls and take/pass messages, as necessary.
• Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
• Wake clients up as necessary.
• Maintain confidentiality and comply with Salvation Army Safe from Harm guidelines.
• Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.).
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others’ property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Qualifications

High school or equivalent diploma with one year of experience working in social service agency or two years work experience without a diploma. Higher education in psychology, social work, criminal justice, or another related field is a plus. Must possess Infant/Child/Adult CPR/First Aid certification or be able to acquire certification within the first ninety (90) day probationary period. Must be a team player, a self-starter, and perform well with minimum supervision. Effective communication skills are essential, as well as an ability to work with diverse cultures. Computer skills are desirable.

Who are we?

https://www.salvationarmyusa.org/

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

he Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.