Shelter Monitor

The Salvation Army of Memphis & the Mid-South; Lubbock (TX); On-site; USD 15,000 - 18,000; Part time

Job summary

The Salvation Army in Lubbock, TX is seeking a Shelter Monitor to assist residents overnight, conduct intake procedures, and ensure safety and order within the shelter.

The role requires a high school diploma or GED and at least one year of experience in security or shelter work. A valid state driver's license is preferred. This is an hourly position with pay of $11.29 per hour.

Qualifications

• High school diploma or GED required.
• One year experience in security or social services in a shelter or similar environment.

Responsibilities

• Assist residents overnight and perform client intake procedures.
• Monitor residents to ensure safety, security and rules compliance.
• Maintain accurate records and logs with pertinent information.
• Keep the facility neat and orderly.

Skills

Record keeping

Communication

Customer service

Independent work

Professional image

Education

High school diploma or GED

One year experience in shelter/social services

Job description

Job Description

Posted Thursday, September 10, 2026 at 4:00 AM

The Salvation Army, an internationally recognized non-profit, faithbased organization, has an opening for a Shelter Monitor for the Lubbock, TX Corps.

Job Summary

Assists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

Knowledge, Skills And Abilities

Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same. Knowledge of general office procedures and practices. Knowledge of basic record keeping practices and procedures. Ability to communicate effectively with clients in order to control, lead, and motivate behavior. Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns. Ability to work independently and with limited supervision while enforcing established policies and procedures. Ability to present a positive and professional image of The Salvation Army.

Education And Experience

High school diploma or G.E.D. and One year prior experience performing security or social services work in a shelter or similar environment, or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.

Certifications

Valid State Drivers License (Preferred)

Physical Requirements

Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.

Work is performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like, but may include other discomforts associated with the shelter environment.

Additional Comments

All employee recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Job Details

Job Family TX-NON-EXEMPT

Job Function Housing

Pay Type Hourly

Travel Required No

Hiring Rate 11.29 USD

Lubbock, TX 1614 Avenue J 79401, 1614 Avenue J, Lubbock, Texas, United States of America