Shelter Monitor (Center of Hope)

The Salvation Army USA Southern Territory; Houston (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

The Salvation Army in Houston, TX seeks a Shelter Monitor for the Houston Center of Hope. This on-site role supports residents overnight, conducts intake procedures, and monitors safety and enforcement of house rules to maintain a secure environment.

You will maintain accurate intake records, adapt to varied situations, and collaborate with staff while presenting a professional, compassionate image of the organization.

Qualifications

• High school diploma or GED required.
• At least one year of experience in security or social services in a shelter or similar setting.
• Certifications: a valid state driver’s license preferred, food handlers certification, CPR/First Aid or ability to obtain.

Responsibilities

• Assist residents overnight and perform client intake procedures.
• Prepare client intake records and monitor activity on shift to ensure safety and compliance with house rules.
• Maintain accurate records and logs containing pertinent information.
• Ensure the facility is kept neat and orderly.

Skills

Record keeping

Communication

Customer service

Safety awareness

Independent work

English proficiency

Education

High School Diploma or GED

1 year shelter/security experience

Valid state driver's license (preferred)

Food handlers certification (or ability to obtain)

CPR or First Aid certification (or ability to obtain)

Job description

The Salvation Army, an internationally recognized non-profit, faith-based organization,has an opening foraShelter Monitor for Houston Center of Hope, located in Houston, Texas.

Job Summary

Assists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

Knowledge, Skills, and Abilities

Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same. Knowledge of general office procedures and practices. Knowledge of basic record keeping practices and procedures. Knowledge of proper cooking methods and procedures. Ability to communicate effectively with clients in order to control, lead, and motivate behavior. Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns. Ability to work independently and with limited supervision while enforcing established policies and procedures. Ability to present a positive and professional image of The Salvation Army.

Education and Experience

High school diploma or G.E.D. required, and One-year prior experience performing security or social services work in a shelter or similar environment, or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities. Certifications: Valid State Drivers License (Preferred), Food Handlers Certification (or ability to obtain within established timeframe), CPR or First Aid Certification (or ability to obtain within established timeframe)

Physical Requirements/Working Conditions

Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to perform data entry into a computer. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light to heavy objects (up to 30 lbs.) occasionally. Working Conditions: Work is performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

Additional Comments

All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled