On-Call Shelter Care & Safety Specialist

KrocQuincy; Sheboygan (WI); On-site; USD 18,000 - 23,000; Part time

Job summary

The Salvation Army is seeking an on-call Shelter Supervisor for the Emergency Lodge in Sheboygan, WI. Shifts are mainly 2nd and 3rd with occasional 1st shifts, and the role includes supervising residents and maintaining safety and order.

Responsibilities include front desk management, intake and exit procedures, confidential record-keeping, and coordination with case management staff. Training in Safe from Harm and CPI is required within 90 days of hire.

Qualifications

• Education: High School diploma or equivalent, with one year of college preferred.
• Experience: Prefer one year of experience working with people who are homeless or low-income or who have issues with chemical dependency, mental health, domestic violence and/or sexual assault.
• Licenses and Certifications: Valid driver’s license with clearance to drive from The Salvation Army’s insurance carrier.
• Training: Complete The Salvation Army’s Safe from Harm and CPI: Non-Violent Crisis Intervention training within 90 days of hire.

Responsibilities

• Monitor the facility and activities of the residents to ensure safety and location of residents at all times.
• Assure safety and security of residents and the facility; monitor all internal and external areas of the building.
• Manage the front desk area, including handling phone calls, mail sorting, visitors and residents coming and going from the building.
• Check-in residents returning to the shelter after work or other approved absences from the premises.
• Conduct intake services to include but not limited to: completing necessary paperwork, providing new residents with an overview of the program services and rules.
• Conduct exit/discharge services, as directed to include but not limited to: exit interview, completing necessary paperwork and reporting, assist with moving residents personal property from the building.
• Respects strict code of confidentiality regarding residents and fellow staff members at all times.
• Carries out emergency procedures to assure safety of residents and staff when required.
• Participate in training programs and staff meetings.
• Awareness and active support of The Salvation Army’s mission.

Education

High School diploma or equivalent, with one year of college preferred

Job description

The Salvation Army is seeking an on-call Shelter Supervisor for the Emergency Lodge in Sheboygan, WI. Shifts are mainly 2nd and 3rd with occasional 1st shifts, and the role includes supervising residents and maintaining safety and order.

Responsibilities include front desk management, intake and exit procedures, confidential record-keeping, and coordination with case management staff. Training in Safe from Harm and CPI is required within 90 days of hire.