Shelter House Manager - Evening/Night Coverage (Brooklyn)

Brooklyn Community Services; New York (NY); On-site; USD 33,000 - 40,000; Full time

Job summary

Brooklyn Community Services in Brooklyn, NY, is seeking a House Manager for the 3rd Ave Transitional Living Shelter. The role supports operations of the facility, including maintenance and security under supervision.

Responsibilities include intake, safety checks, reporting to DHS, and coordinating with staff for smooth shift handoffs and monthly inspections. This is a full-time position with evening, night and weekend hours.

Qualifications

• High school diploma with minimum of two years' experience working with young adults, or satisfactory equivalent.
• F80 Certification required.
• Experience working with CARES Collaborative Homeless Management Information System.
• Demonstrated ability to maintain professional boundaries.
• Good oral and written communication skills.
• Knowledge of special needs populations.
• Familiarity with DHS procedures a plus.
• Knowledge of MS Word.
• Must pass OMH fingerprinting and background check.
• Shift Requirement: Personnel must remain on duty until formally relieved by the incoming shift.

Responsibilities

• Complete intake screening and orientation of new clients
• Provide appropriate intervention and conflict resolution where/when necessary
• Complete required client related documents in the CARES database
• Update daily log book and Client Worker forms
• Conduct hourly room, floor and facility safety checks
• Provide emergency coverage for the next shift when necessary (double shifts)
• Report daily census count to the Department of Homeless Services
• Metro cards and Laundry Cards
• Prepare and assist with meals as needed
• Responsible for stripping of rooms, bagging, storing and retrieving client personal belongings
• Assist with monthly fire drills and completing reports
• Oversee weekly General Inspection
• Monitor client's medication usage and log books
• Monitor fire safety and critical file log books on a monthly basis
• Answer phone and direct calls to appropriate staff persons
• Maintain post and ensure a seamless hand-off to the incoming shift; leaving the facility before relief arrives is strictly prohibited.
• Participate in fundraising events
• Attend all mandatory meetings, trainings and events
• Related administrative duties
• Perform other duties as assigned

Skills

Communication skills

MS Word

Professional boundaries

Education

High school diploma or equivalent

F80 Certification

Tools

CARES HMIS

Job description

Brooklyn Community Services in Brooklyn, NY, is seeking a House Manager for the 3rd Ave Transitional Living Shelter. The role supports operations of the facility, including maintenance and security under supervision.

Responsibilities include intake, safety checks, reporting to DHS, and coordinating with staff for smooth shift handoffs and monthly inspections. This is a full-time position with evening, night and weekend hours.