Shelter Crisis Advocate — Swing Shift & 24/7 Support

Svsutah; Utah; On-site; USD 19,000 - 28,000; Full time

Job summary

SVS Utah is seeking a Resident Advocate for the Salt Lake County Shelter, a full-time Swing Shift role from 2pm to 10pm. You will provide crisis support, help residents, and coordinate intake and safety needs. This 24/7 shelter requires reliable, compassionate service.

Salary is $17.00 per hour with language/weekend differentials noted; benefits and advancement opportunities available through SVS.

Qualifications

• Ability to communicate clearly in English, both verbally and in writing.
• Maintain confidentiality and professional boundaries with residents and staff.
• Pass and maintain a DACS criminal background check; obtain First Aid/CPR within 30 days and recertify every two years.

Responsibilities

• Answer and manage multiple phone lines on the 24-hour helpline; provide crisis advocacy, safety planning, and referrals.
• Complete intake and exit processes for shelter residents.
• Assist residents with meals, supplies, and daily needs; document activities in the system.

Skills

English communication

Compassion & empathy

DACS background check

First Aid/CPR certification

Job description

SVS Utah is seeking a Resident Advocate for the Salt Lake County Shelter, a full-time Swing Shift role from 2pm to 10pm. You will provide crisis support, help residents, and coordinate intake and safety needs. This 24/7 shelter requires reliable, compassionate service.

Salary is $17.00 per hour with language/weekend differentials noted; benefits and advancement opportunities available through SVS.