Resident Support Advocate - Part-Time, Weekends

friends of Switchpoint; Salt Lake City (UT); On-site; USD 19,000 - 27,000; Part time

Job summary

Friends of Switchpoint is seeking a Resident Support staff member for a part-time day shift (7 am–3 pm) in Salt Lake City. You will support individuals, families, and veterans experiencing homelessness, perform client admissions, conduct assessments, and maintain safety and confidentiality on-site.

Weekend coverage is required, and compensation starts at $16.50 per hour. The role emphasizes crisis intervention, coordination with volunteers, and ensuring daily operations balance compassion with

Qualifications

• Understand and implement switchpoint's mission and values and adhere to all policies and procedures.

Responsibilities

• Manage day-to-day operations for clients including admissions and assessments according to policy.
• Document notable client interactions with staff, volunteers, and clients.
• Supervise chore schedule and room checks; oversee medications per policy.
• Greet and supervise volunteers; supervise meal preparation and cleanup.
• Provide crisis intervention, safety planning, and information to clients and callers.
• Maintain client confidentiality and professional boundaries; log communications and review daily logs.
• Conduct light housekeeping and maintenance tasks; report suspected neglect/abuse to the Executive Director.

Skills

Customer service

Communication

Active listening

Job description

Friends of Switchpoint is seeking a Resident Support staff member for a part-time day shift (7 am–3 pm) in Salt Lake City. You will support individuals, families, and veterans experiencing homelessness, perform client admissions, conduct assessments, and maintain safety and confidentiality on-site.

Weekend coverage is required, and compensation starts at $16.50 per hour. The role emphasizes crisis intervention, coordination with volunteers, and ensuring daily operations balance compassion with