Shelter Client Relations & Safety Advocate

The Salvation Army USA Western Territory; Bell (CA); On-site; USD 24,796 - 28,929; Full time

Job summary

A community service organization in California is seeking a Client Ambassador to ensure safety and order at the shelter. Responsibilities include monitoring clients and facility cleanliness, maintaining records, and providing excellent customer service. Candidates must be high school graduates with one year of work experience, preferably in mental health or addictions. CPR and First Aid certification, along with TB clearance, is required before starting. The position pays between $18.00 and $21.00 per hour and offers a supportive working environment.

Qualifications

• High School Graduate with 1 year work experience.
• Must have a sobriety minimum of two (2) years if in recovery.
• Experience in mental health and/or addictions fields preferred.
• CPR and First Aid certification a must by 14 days of start date.
• TB-cleared prior to start date.

Responsibilities

• Monitor shelter facility to maintain a safe environment.
• Ensure clients understand and comply with facility rules.
• Assist with facility cleanliness; monitor client medication.
• Answer phone calls and direct them as needed.
• Prepare written reports for all incidents and maintain logs.

Skills

Sound judgment

Time management

Oral communication

Written communication

Workplace ethics

Confidentiality protocols

Office equipment usage

Education

High School Graduate

Job description

A community service organization in California is seeking a Client Ambassador to ensure safety and order at the shelter. Responsibilities include monitoring clients and facility cleanliness, maintaining records, and providing excellent customer service. Candidates must be high school graduates with one year of work experience, preferably in mental health or addictions. CPR and First Aid certification, along with TB clearance, is required before starting. The position pays between $18.00 and $21.00 per hour and offers a supportive working environment.