Shelter Resident Advocate — Compassionate Support

Insight Housing; Berkeley (CA); On-site; USD 34,440; Part time

Job summary

A community support organization is hiring On-Call Resident Advocates in Berkeley, California. The role involves providing operational and support services to homeless clients at the Men's Shelter. Responsibilities include supervision, meal service, documentation, and facilitating meetings. Candidates should have prior experience in customer service or direct support roles. A high school diploma is preferred. Compensation is $25/hour, with flexible scheduling for day, swing, and overnight shifts.

Qualifications

• Prior direct support experience with individuals experiencing homelessness preferred.
• Ability to complete CPR/First Aid Training.
• Good verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide operational and support services to all Men's Shelter clients.
• Maintain supervision of clients and shelter property.
• Serve meals utilizing ServSafe protocols.
• Partner with the Program Manager to facilitate Shelter Resident House Meetings.

Skills

Customer service

Crisis intervention

Compassionate communication

Teamwork

Education

High school diploma

Tools

Microsoft Office Suite

Homeless Management Information System (HMIS)

Job description

A community support organization is hiring On-Call Resident Advocates in Berkeley, California. The role involves providing operational and support services to homeless clients at the Men's Shelter. Responsibilities include supervision, meal service, documentation, and facilitating meetings. Candidates should have prior experience in customer service or direct support roles. A high school diploma is preferred. Compensation is $25/hour, with flexible scheduling for day, swing, and overnight shifts.