Shelter Case Manager & Housing Pathways Advocate

Community Human Services Corp.; Pittsburgh (Allegheny County); On-site; USD 40,000 - 45,000; Full time

Job summary

The Community Human Services Corp. seeks a Community Support Specialist to provide case management and supportive services at our shelter locations, guiding participants toward stable housing and access to benefits and community resources.

Responsibilities include assessments, housing pathway referrals, and maintaining accurate documentation, while applying harm reduction and person-centered approaches within a Housing First framework.

Qualifications

• Excellent communication and interpersonal skills.
• Cultural competence for working with diverse backgrounds.
• Ability to de-escalate mental and behavioral health crises.

Responsibilities

• Support participants enrolled in shelter by direct engagement.
• Develop a nonjudgemental relationship focused on housing goals.
• Assess participant needs and conduct shelter move-ins.
• Facilitate housing pathways through applications and referrals.
• Create goal plans emphasizing income, documents, and housing.

Skills

Communication skills

Interpersonal skills

Cultural competence

De-escalation

Organization skills

Computer skills

Education

High school diploma or equivalent

Job description

The Community Human Services Corp. seeks a Community Support Specialist to provide case management and supportive services at our shelter locations, guiding participants toward stable housing and access to benefits and community resources.

Responsibilities include assessments, housing pathway referrals, and maintaining accurate documentation, while applying harm reduction and person-centered approaches within a Housing First framework.